Automotive Service Advisor

Atlantic Coast Enterprises - ACE Jiffy Lube•Hallandale Beach, FL
•$80,000•Onsite

About The Position

Atlantic Coast Enterprises (ACE) is seeking a full-time Automotive Service Advisor in Ft. Lauderdale, Florida. The role focuses on providing positive customer experiences while meeting sales goals. The Service Advisor is the main point of contact between customers and auto technicians, guides customers through selected services, and explains recommended maintenance in clear terms, including benefits, costs, and product features. ACE describes its workplace as supportive and collaborative, with an emphasis on teamwork, mutual support, dedication, and customer service.

Requirements

  • Must be at least 18 years old.
  • Previous sales and service advisor experience.
  • Valid driver's license.
  • Excellent communication and customer service skills.
  • Ability to connect with people, show patience and empathy, stay organized, prioritize tasks, and pay attention to detail.
  • Passion for cars.

Responsibilities

  • Provide excellent customer care while working toward sales goals.
  • Guide customers through the services they have selected.
  • Serve as the main point of contact between customers and auto technicians.
  • After a service review of the vehicle, advise customers about tires, brakes, and other recommended services.
  • Explain service benefits, costs, and product features clearly to help customers make decisions.
  • Build customer connections and trust to encourage repeat business.

Benefits

  • Competitive base pay plus commission; earnings up to $80,000 a year.
  • Paid vacation after one year of employment.
  • Comprehensive health care coverage.
  • Dental and vision insurance.
  • Basic life insurance.
  • Short-term and long-term disability coverage.
  • Savings and retirement 401(k) program.
  • Bereavement leave.
  • Performance and longevity bonus platforms.
  • Employee oil changes and discounts.
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