Automotive Service Advisor
About The Position
Fred Anderson Automotive Group is seeking an Automotive Service Advisor for Kia of Greenville. The role serves customers bringing vehicles in for scheduled maintenance and repairs, providing professional service and guiding them through the service process. The ideal candidate is energetic and outgoing, has a proven customer-service track record, communicates and manages time effectively, and builds rapport with customers. The Anderson Automotive Group is a family-owned and operated business founded in 1955, with more than sixty-five years of history. Its franchise dealerships represent multiple world-class automotive manufacturers, and the company emphasizes community involvement, career growth, training, stability, and innovation.
Requirements
- Friendly and outgoing personality.
- Ability to build rapport and follow up with guests throughout the service process.
- Strong communication and organizational skills.
- Strong focus on customer service.
- Prior sales, customer service, or hospitality experience.
- Valid driver’s license with an acceptable motor vehicle record.
- High school diploma or equivalent.
Responsibilities
- Build rapport with guests and follow up with them throughout the service process.
- Assist customers in maintaining vehicles according to manufacturer standards.
- Present needed repairs and maintenance in a high-quality, professional, and knowledgeable manner.
- Provide a high level of customer service.
- Learn to overcome objections, close sales, and perform the steps of the sales process according to company standards.
Benefits
- Career growth and advancement opportunities.
- Leadership development, innovative training, and learning systems.
- Competitive compensation plans.
- 401(k) retirement plan with company match.
- Comprehensive health benefits, including telehealth and behavioral health services.
- Paid employee referral, recognition, and bonus programs.
- Paid time off, bereavement, and vacation benefits.
- Maternity and paternity leave.
- Employee discounts on parts, service, vehicle purchases, and local entertainment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
