Automotive Service Advisor
AAMCO Transmissions and Total Car Care•Tempe, AZ
About The Position
The Automotive Service Advisor is responsible for day-to-day operations, including generating sales, communicating with customers, building client relationships, and managing the technical team. The role involves consulting with customers, recommending services, coordinating technician workflow and repair status, ordering parts and inventory, and maintaining customer service and quality across the service center.
Requirements
- Minimum of 2–5+ years of automotive management experience.
- Excellent closing skills.
- Strong commitment to customer service and relationship building.
- Ability to communicate and use interpersonal skills at a sustained high level.
- Ability to multitask and execute in a fast-paced environment.
- Coachable, honest, and goal-oriented team player.
- Valid driver’s license.
Responsibilities
- Engage and consult incoming customers in person and over the phone to generate and close sales.
- Meet and greet customers and recommend services.
- Manage technician workflow and keep track of the status of customer vehicle repairs.
- Order parts and inventory.
- Provide a high level of customer service and quality control across the center’s business, operations, and work product.
Benefits
- Competitive compensation packages and incentive programs
- Ongoing training and field support
- Growth opportunity
- Monday–Friday work week with no weekends
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
