Automotive Service Advisor - Hall Ford Elizabeth City
About The Position
Hall Ford in Elizabeth City is adding an experienced Automotive Service Advisor to its busy service team. The role requires premier customer service skills. The Automotive Service Advisor, also referred to as a Service Writer, greets customers and consults with them about their vehicle service needs. Compensation is listed at $50,000–$100,000 annually, with unlimited earning potential. MileOne also offers opportunities for career advancement, a positive, success-driven work environment, and training and mentoring opportunities. The MileOne Employee Advantage includes health and financial benefits, training and mentoring, an Employee Purchase Program, the MileOne Support Fund, the NextMile Scholarship Program, an Employee Assistance Program, and other programs designed to support employees and their families. MileOne Autogroup is an equal opportunity employer and maintains a drug-free work environment. Certain positions require mobile-based authentication to access company systems, applications, or information; employees in those positions must meet applicable technology and information security requirements, including access to a compatible mobile device and use of approved authentication or security applications.
Requirements
- Prior experience in automotive service writing.
- Working knowledge of basic car functions, characteristics, and operations.
- A valid driver’s license, with no more than two moving violations in the last three years and no major violations, such as DUI or reckless driving, in the last three years.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals.
- Basic MS Office knowledge, computer software and internet proficiency, and general mathematics skills.
Nice To Haves
- CDK experience.
Responsibilities
- Greet customers and consult with them about their vehicle service needs.
- Provide customer service related to vehicle service care and manufacturer’s warranty specifications.
- Schedule and manage service appointments and service estimates.
- Address and resolve customer complaints.
Benefits
- Competitive compensation with unlimited earning potential.
- Career advancement opportunities.
- Training and mentoring opportunities.
- Health and financial benefits.
- Employee Purchase Program.
- MileOne Support Fund.
- NextMile Scholarship Program.
- Employee Assistance Program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
