Automotive Service Advisor / Writer | From $70k - $95k + & Weekends Off | Waunakee

Christian Brothers Automotive•Waunakee, WI

20d•$70,000 - $95,000•Onsite

About The Position

As an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are a trusted professional who assists guests with their vehicles and builds lasting customer relationships. You guide guests through the repair process, keep them informed about vehicle status, and help ensure their satisfaction before they leave the facility. This position is at the independently owned and operated Christian Brothers Automotive location at 2820 Sarah Lane, Waunakee, WI 53597. The role is scheduled Monday through Friday, 7 a.m. to 6 p.m., with weekends off.

Requirements

Hold a current driver’s license.
Have a driving record acceptable to the company’s current insurance carrier.
Be proficient in Windows-based computer software and automotive store applications.
Have experience in an automotive customer service role or an automotive service writer, advisor, or sales role.
Be dependable and reliable for a Monday–Friday schedule, 7 a.m.–6 p.m.
Be able to stand and walk for most of the workday.
Occasionally lift and carry objects weighing over 50 pounds.
Maintain a brisk work pace in a high-volume environment.

Responsibilities

Greet every guest with hospitality and respect.
Present appropriate vehicle repair solutions in a way guests can understand.
Manage the store’s workflow effectively and efficiently.
Sell services consistently and effectively while maintaining honesty and integrity.
Maintain a positive attitude and team atmosphere.
Communicate clearly and professionally by phone.
Build long-term relationships among the store, the service advisor, and customers.
Direct, coordinate, and participate in customer service activities.
Shuttle guests as needed in a CBA-branded vehicle.
Ensure repairs are performed to proper specifications.
Work as part of a team and assist other employees as needed.
Perform other duties as assigned.

Benefits

Competitive pay; compensation listed as USD 70,000–USD 95,000 yearly, with pay up to $95,000 or more for highly qualified candidates.
10 days of paid time off plus 6 paid holidays during the first year.
Gas stipend.
Closed every weekend.
Team performance bonuses.
Employer-paid financial wellness program and app, SmartDollar and EveryDollar.
Healthcare benefits available.
Matching retirement plans.
Ongoing training and career advancement opportunities.
Weekly team lunches.
Continuous training through the CBA Flywheel Learning System.