Automotive Service Advisor/Writer

Ancira Partners Chevrolet GMC•Cuero, TX
•$60,000 - $80,000•Onsite

About The Position

Ancira Partners Chevrolet GMC in Cuero, Texas, is hiring motivated, customer-focused Service Advisors to join its Service Team. The Service Advisor is the primary point of contact for customers, providing a high-quality service experience and building long-term relationships in a fast-paced, growth-oriented environment. Prior Service Advisor experience is preferred, though candidates with service or hospitality backgrounds who enjoy working with people and cars may also be considered. Average income for the position is $60,000–$80,000 annually. The schedule is Monday through Friday, 7:30 a.m.–6:00 p.m., with rotating Saturdays as needed, 8:00 a.m.–2:00 p.m.

Requirements

  • Prior Service Advisor experience is preferred; hospitality or service-industry experience may be considered.
  • Must be at least 21 years of age.
  • Valid Texas driver’s license and an acceptable driving record for insurability.
  • Strong customer service and communication skills.
  • Detail-oriented, with a focus on quality and accuracy.
  • Competitive, results-driven mindset.
  • Team-oriented and collaborative.
  • Professional appearance and positive attitude.
  • Must be legally eligible to work in the United States.
  • Ability to pass pre-employment and random drug testing.

Nice To Haves

  • Prior Service Advisor experience.
  • Background in service or hospitality and enjoyment of working with people and cars.

Responsibilities

  • Greet customers and manage the service intake process.
  • Build long-term customer relationships through exceptional communication and follow-up.
  • Clearly explain recommended services using dealership technology and tools.
  • Coordinate with technicians and service management to ensure timely and accurate repairs.
  • Maintain accurate repair order documentation.
  • Follow up with customers to ensure satisfaction and support future service needs.
  • Deliver service experiences aligned with Ancira Auto Group standards.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • Mental health care
  • Paid time off
  • Paid holidays
  • 401(k) with employer match
  • Employee discounts
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