Automotive Service Advisor/ Service Writer

Space City Toyota • Humble, TX

2d • $60,000 - $140,000 • Onsite

About The Position

Automotive Service Advisor/ Writer
Space City Toyota-Where professionals go to launch their careers!
Immediate Openings for experienced Service Writers!
Welcome to Space City Toyota, a proud new member of the prestigious Vaughan Automotive Group. Space City Toyota is located in Humble and is proudly serving all of Houston!

Requirements

• Minimum of one year of experience as an automotive service advisor
• Must have computer proficiency
• Exemplary customer service
• Proven KPI performance
• Driver's License (Required)
• Ability to Commute: Humble, TX 77338 (Required)
• Ability to Relocate: Humble, TX 77338: Relocate before starting work (Required)

Nice To Haves

• Toyota experience preferred but not required

Responsibilities

• Ensure that customers receive prompt, courteous, and effective service
• Greet customers and assist them with any inquiries they may have
• Perform vehicle walk-around and MPI
• Drive the sale of technicians' time to meet department's sales forecast
• Consult with the customer on applicable service specials.
• Prioritize required services, and be prepared to provide options upon request.
• Document declines for services and ask for follow-up on future service visits
• Establish and maintain a close relationship with the customer
• Keep the customer informed on completion times and service expenses
• Remain involved with the delivery of the customer's vehicle upon completion
• Ensure the customer has a positive dealership experience
• Spend quality time building a relationship with the customer.

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed