Automotive Sales Professional
About The Position
Capital Ford is seeking an Automotive Sales Professional to support the team and provide customers with exceptional experiences. The ideal candidate will thrive in a fast-paced, professional workplace and help the dealership build lasting customer relationships. The role involves prospecting, discussing products and services, learning customer needs, following up after appointments, maintaining transaction records, and assisting customers with vehicle care and maintenance decisions. The employee may also gather information from vendors about their services and help other team members and departments as needed.
Requirements
- Ability to build rapport quickly and maintain positive relationships with customers and vendors.
- Clear communication skills and the ability to maintain confidentiality.
- Strong organizational skills and attention to detail.
- Ability to multitask in a fast-paced environment while maintaining accuracy.
- Excellent written and verbal communication skills, including writing clear, concise correspondence with proper grammar and syntax.
- Strong math skills, including calculating costs for repairs or services at different intervals and maintaining accurate records.
- Familiarity with vehicle insurance or how it works to answer customer questions about vehicle ownership.
- Must pass a background check and a five-panel drug test, including THC.
Responsibilities
- Prospect and contact potential customers in person and by phone to discuss Capital Ford services and products.
- Learn customers’ needs by discussing their vehicles and how they use the dealership’s services.
- Build customer relationships by providing excellent service.
- Follow up with customers after appointments and follow through on their needs.
- Help customers make decisions about vehicle care and maintenance.
- Maintain records of customer interactions, process customer accounts, and file transaction documents.
- Learn about services offered by Carson City Toyota and other area vendors; greet vendors, gather service information, answer questions, and explain fees.
- Help team members with various tasks and assist other departments as needed.
Benefits
- Medical, dental, vision, and supplemental insurance available at affordable rates.
- 401(k) plan with a 100% match up to a 3% contribution and no vesting schedule.
- Paid time off and vacation.
- Growth opportunities.
- Paid training.
- Employee vehicle purchase plans.
- Long-term job security.
- Health and wellness offerings.
- Flexible work schedule.
- Discounts on products and services.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
