Automotive Sales Professional

Wickstrom Chevrolet•Roselle, IL
•Onsite

About The Position

Dick Wickstrom Chevrolet is hiring a full-time Automotive Sales Professional (Product Specialist) in Roselle, Illinois. The role guides customers through vehicle purchases by delivering a consultative, transparent, pressure-free experience. The dealership provides product training and mentorship; automotive experience is not required. Candidates with customer service, retail, or hospitality backgrounds are encouraged to apply. The successful candidate will welcome customers, understand their needs, explain and demonstrate Chevrolet and pre-owned vehicles, and lead customers through pricing and the sales process before connecting them with the Finance department. The role also includes post-sale follow-up and building repeat and referral business while meeting sales and Customer Satisfaction Index goals. Dick Wickstrom Chevrolet describes itself as a family-owned dealership operating since 1963 and emphasizes workday flexibility, supportive culture, employee recognition, team-building, peer learning, certification opportunities, and promotion from within. Compensation is performance-based; details are available by contacting the dealership. The company is an Equal Opportunity Employer and states its commitment to diversity and inclusion.

Requirements

  • Strong communication skills and comfort interacting with people; ability to overcome objections and solve problems.
  • Background in customer service, retail, or hospitality; automotive experience is not required.
  • Excellent verbal and written communication, strong interpersonal skills, and a high level of organization.
  • Comfort using technology and dealership software.
  • Self-motivated, goal-oriented, and enthusiastic, with high ethical standards, a professional appearance, and a genuine desire to help people.
  • High school diploma or equivalent.
  • Valid in-state driver's license and an acceptable, safe driving record.
  • Must be at least 18 years old and willing to undergo a standard background check in accordance with local laws.

Responsibilities

  • Welcome customers to the showroom and lot, listen to their needs, and guide them through a consultative and transparent vehicle-selection process.
  • Learn the Chevrolet lineup and pre-owned inventory, and conduct engaging vehicle demonstrations and test drives highlighting technology, safety, and performance features.
  • Present pricing clearly, negotiate with integrity, and transition buyers to the Finance department.
  • Follow up with past buyers to ensure satisfaction and develop repeat and referral business.
  • Meet or exceed sales and Customer Satisfaction Index goals while maintaining the dealership's best interests.

Benefits

  • Workday flexibility to support work-life balance.
  • Monthly employee recognition and annual off-site team-building events.
  • Peer Learning Program, comprehensive product training, certification opportunities, and promotion-from-within philosophy.
  • Competitive performance-based earning potential.
  • Medical, dental, and vision insurance.
  • 401(k) with company match.
  • Paid vacation time.
  • Supplemental insurance options.
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