Automotive Sales Manager

DARCARS Automotive Group•Rockville, MD

About The Position

DARCARS Nissan of Rockville is seeking an Automotive Sales Manager to assist the Dealer in planning, organizing, and controlling sales for the New Sales Department. The manager measures employee performance and provides support to employees. The role also oversees new and used salespeople, supports customer satisfaction and dealership image, and coordinates sales activities with other departments. The manager is responsible for sales forecasting and objectives, employee hiring and development, sales performance reviews, accurate recordkeeping, prospecting and appointment processes, vehicle inventory recommendations, and maintaining standards for vehicle delivery. The manager also assists with closing deals, advertising and promotions, regulatory compliance, and coordination with the Service Department, Parts Department, and business office. Additional duties may be assigned by a supervisor.

Requirements

Automotive sales experience.
Two years of experience working in sales management.
Experience managing groups and teams.
A mentality that no job is too small.
Ability to communicate effectively with multiple levels of the organization.

Responsibilities

Forecast department goals and objectives and work to meet them.
Promote harmony and teamwork with other departments and attend managers’ meetings.
Assist the Dealer with forecasting controllable expenses for the new and used vehicle departments.
Understand and comply with federal, state, and local regulations affecting new and used vehicle sales.
Hire, train, motivate, counsel, and monitor the performance of new and used sales employees.
Report all vehicles sold.
Direct new and used salespeople to enhance dealership image and customer satisfaction ratings.
Communicate with and mentor salespeople to ensure dealership policies and procedures are understood and followed.
Set sales and gross objectives for salespeople and guide them in setting short- and long-range objectives.
Review salesperson performance and develop improvement programs for employees who are not meeting objectives.
Supervise salespeople to ensure planned customer follow-up and contact.
Evaluate salespeople’s gross performance each quarter.
Conduct a weekly sales meeting.
Maintain accurate daily and monthly sales records.
Ensure salespeople follow the company’s prospecting program.
Comply with manufacturer training requirements for self and salespeople.
Recommend vehicle inventory by color, model, and equipment based on customer and market analyses.
Help salespeople close deals when necessary.
Confirm salespeople’s appointments are entered in Elead.
Maintain standards for vehicle delivery to customers.
Coordinate salespeople’s work with the Service Department, Parts Department, and business office.
Assist the Dealer in developing advertising campaigns and other promotions.
Perform other duties as directed by a supervisor.