Automotive Sales Manager

Hyundai of Cumming•Cumming, GA

About The Position

Krause Auto Group is seeking an experienced, results-driven Automotive Sales Manager to lead and develop its sales team while driving dealership performance and customer satisfaction. The manager will lead daily showroom operations, coach sales professionals, desk deals, and support profitability while delivering an exceptional customer experience. The role offers the opportunity to grow within a family-owned automotive organization with a promote-from-within culture and a portfolio of automotive brands across multiple states.

Requirements

  • Valid driver's license with a clean driving record.
  • Ability to work flexible schedules, including evenings and weekends.
  • Professional appearance and strong work ethic.

Nice To Haves

  • Previous automotive Sales Manager experience is preferred.
  • Proven track record of developing and leading successful sales teams.
  • Strong history of achieving CSI scores, gross profit objectives, and dealership performance goals.
  • Experience driving showroom traffic and internet lead conversion.
  • Strong understanding of CRM systems and sales process management.
  • Excellent communication, coaching, and leadership skills.
  • High-energy, results-driven, customer-focused mindset.
  • Strong desking and deal-structuring abilities.

Responsibilities

  • Coach, mentor, and motivate sales consultants to achieve and exceed performance goals.
  • Train sales staff on closing techniques, customer experience, and best sales practices through active leadership and mentorship.
  • Conduct daily sales meetings and ongoing coaching sessions.
  • Mentor new and experienced sales professionals to improve productivity and results.
  • Foster a positive, accountable, high-performance sales culture.
  • Lead showroom activities and ensure the team maintains strong product knowledge.
  • Maintain strong Customer Satisfaction Index (CSI) scores and identify opportunities for continuous improvement.
  • Ensure effective CRM follow-up procedures are executed and maintained with accountability.
  • Establish and monitor vehicle delivery procedures to create exceptional customer experiences.
  • Ensure each delivery includes an introduction to the service department and scheduling of the first service appointment.
  • Desk deals and assist in structuring transactions to maximize profitability while maintaining customer satisfaction.
  • Partner with dealership leadership to drive showroom traffic, internet lead conversion, and overall sales growth.
  • Monitor and improve sales processes, lead management, and department performance metrics.
  • Assist with inventory merchandising and sales strategy.
  • Collaborate with the F&I department to ensure a seamless purchase experience.

Benefits

  • 401(k) with company match.
  • Dental and vision insurance available.
  • Paid vacation, PTO, and holidays.
  • Career advancement opportunities and promotion from within.
  • Employee discounts on vehicles, parts, and service.
  • Family-owned and operated culture.
  • Long-term career stability.
  • Supportive, performance-driven leadership environment.
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