Automotive Sales Manager

DARCARS Automotive Group•Baltimore, MD

About The Position

DARCARS Toyota of Baltimore is seeking an Automotive Sales Manager for its New Sales Department. The role assists the Dealer in planning, organizing, and controlling sales activity, while measuring employee performance and supporting employees. The Sales Manager also works with new and used sales staff, coordinates with other dealership departments, and helps maintain customer satisfaction and dealership standards. The position includes managing sales goals and employee performance, overseeing sales processes and records, supporting customer vehicle deliveries, and helping with inventory planning, advertising, and promotions. The employee may also be assigned other duties by a supervisor. Employment offers are contingent on successfully passing background screening, including criminal background, consumer and motor vehicle records, and Social Security number verification. Employment is at-will and subject to dealership rules and regulations.

Requirements

Automotive sales experience.
Two years of experience working in sales management.
Experience managing groups and teams.
A mentality that no job is too small.
Ability to communicate effectively with multiple levels of the organization.

Responsibilities

Forecast department goals and objectives and work to achieve them.
Promote teamwork and cooperation with other departments and attend managers’ meetings.
Assist the Dealer in forecasting controllable expenses for the new and used vehicle departments.
Keep abreast of and comply with federal, state, and local regulations affecting new and used vehicle sales.
Hire, train, motivate, counsel, and monitor the performance of new and used sales employees.
Report all vehicles sold.
Direct and mentor new and used salespeople to support the dealership’s image, customer satisfaction, and adherence to policies and procedures.
Set sales and gross objectives for salespeople and guide them in setting short- and long-range objectives.
Review salesperson performance and develop improvement programs for employees who are not meeting objectives.
Supervise salespeople’s planned customer-contact practices and evaluate their quarterly gross performance.
Conduct weekly sales meetings and maintain accurate daily and monthly sales records.
Ensure salespeople follow the company’s prospecting program.
Comply with manufacturer training requirements for the manager and salespeople.
Recommend vehicle inventory by color, model, and equipment using customer and market analyses.
Help salespeople close deals when needed.
Confirm salespeople’s appointments are entered in Elead.
Maintain standards for delivering vehicles to customers.
Coordinate salespeople’s work with the Service Department, Parts Department, and business office.
Assist the Dealer in developing advertising campaigns and other promotions.
Perform other duties and responsibilities as requested by a supervisor.