Automotive Sales Consultant - Ford of Hyannis
BALISE MOTOR SALES COMPANY•Hyannis, MA
•$30,000 - $130,000•Onsite
About The Position
The Automotive Sales Consultant provides an exceptional customer purchasing experience by sharing information about new and pre-owned vehicles and helping customers make informed buying decisions. The role uses a CRM system to follow up professionally and promptly, maintain relationships with prospective and sold customers, and manage customer appointments. No automotive sales experience is necessary; the position includes a paid 90-day training program and opportunities for advancement into finance and sales leadership roles.
Requirements
- Communicate effectively with others.
- Present information clearly and professionally.
- Manage time effectively.
- Type efficiently and enter accurate information into a tracking system.
- Perform basic mathematical calculations.
- Have basic computer skills.
- Hold a current, valid driver’s license and meet the required insurability rating.
Responsibilities
- Greet customers promptly, courteously, and professionally.
- Collect new customers’ contact and interest information and enter it accurately into the CRM.
- Maintain relationships with past and prospective customers by suggesting trade-ins, responding to inquiries, recommending campaigns and promotions, and following up on leads.
- Present vehicles professionally and explain their characteristics, capabilities, features, warranties, and services.
- Continuously build knowledge of new and updated product information.
- Offer and accompany customers on vehicle demonstration rides.
- Manage a personal calendar for customer appointments and follow-ups.
- Attend and participate in daily sales and training meetings to support individual and department goals.
- Maintain the appearance and cleanliness of inventory on display lots and in showrooms.
- Qualify buyers by understanding their needs and interests.
- Close sales by addressing objections, asking for the sale, negotiating prices, completing contracts, explaining provisions and financing, offering warranties and services, collecting payment, and delivering vehicles when applicable.
- Take ownership of customer requests and seek opportunities to add value.
Benefits
- Paid 90-day training program with a guarantee.
- Performance-based compensation plan.
- Health insurance.
- Dental insurance.
- Life insurance.
- Disability insurance.
- 401(k) with company match.
- Flexible spending accounts.
- Paid time off.
- Employee discounts on service, parts, and vehicles.
- Structured training and advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
