Automotive Sales Consultant Ford/Hyundai

Bud Clary Auto•Longview, WA
•Onsite

About The Position

Bud Clary Auto Group is seeking an Automotive Sales Consultant to sell automobiles by understanding and demonstrating vehicle characteristics, capabilities, and features; developing customer relationships; qualifying buyers; and closing sales. The role focuses on satisfying customers’ transportation needs and maintaining a high level of customer satisfaction throughout the buying and delivery process. The position is based at Longview Ford/Hyundai. Driving is an essential function, and employees must have a valid driver’s license and maintain an acceptable driving record under company insurance standards.

Requirements

  • Valid driver’s license.
  • Maintain an acceptable driving record consistent with company insurance standards throughout employment.

Responsibilities

  • Approach, greet, and assist or direct customers who enter the showroom or sales lot.
  • Help customers select a vehicle by asking questions and listening carefully to their responses.
  • Explain vehicle performance, applications, benefits, and available optional equipment.
  • Offer test drives to prospects and follow dealership procedures for obtaining identification before a test drive.
  • Use the dealership’s sales control and follow-up system and demonstrate a strong commitment to customer satisfaction.
  • Understand and comply with federal, state, and local laws governing retail automobile sales.
  • Set personal sales goals consistent with dealership productivity standards and develop strategies to meet them.
  • Attend required product and sales training as directed by the sales manager, and stay current on products, features, and accessories.
  • Explain vehicle equity, values, and depreciation to customers.
  • Ensure the sales manager has an opportunity to meet each customer.
  • Submit closed deals and properly completed paperwork to the finance and insurance manager.
  • Complete sales orders and process paperwork according to dealership practices.
  • Prepare sold vehicles for customer delivery and explain operating features, warranty, and paperwork at delivery.
  • Introduce customers to service department personnel and schedule their first service appointment.
  • Follow up on post-delivery items, title and tag work, outstanding promises, and special requests.
  • Maintain an owner follow-up system that encourages repeat and referral business and supports customer satisfaction.
  • Review personal performance regularly and plan time and activities effectively.
  • Attend sales meetings and maintain a professional appearance.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Employee assistance program
  • 401(k)
  • Paid time off accruing from the first day of employment, with accrual rates increasing according to years of service
  • Paid holidays
  • Employee discounts
  • Referral bonus program
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