Automotive Sales Consultant CDJR/Hyundai

Bud Clary Auto•Auburn, WA

17h•Onsite

About The Position

Bud Clary Auto Group is hiring an Automotive Sales Consultant for its Auburn CDJR and Hyundai dealerships. The role sells automobiles by understanding and demonstrating vehicle characteristics, capabilities, and features; satisfying customers; developing customer relationships; qualifying buyers; and closing sales. The position involves assisting customers throughout the buying process, completing sales paperwork, preparing and delivering vehicles, and following up after delivery to support customer satisfaction and repeat business. Driving is an essential function, and employees must have a valid driver's license and maintain an acceptable driving record under company insurance standards.

Requirements

Possess a valid driver's license.
Maintain an acceptable driving record consistent with company insurance standards throughout employment.

Responsibilities

Satisfy the transportation needs of vehicle purchasers.
Approach, greet, and offer assistance or direction to customers entering the showroom or sales lot.
Help customers select vehicles by asking questions and listening to their responses.
Explain vehicle performance, applications, benefits, and available optional equipment.
Offer test drives and follow dealership procedures for obtaining customer identification before a test drive.
Use the dealership's sales control and follow-up system.
Maintain a high level of commitment to customer satisfaction.
Understand federal, state, and local laws governing retail automobile sales.
Set personal sales goals consistent with dealership productivity standards and devise strategies to meet them.
Attend required product and sales training as directed by the sales manager.
Stay informed about new products, features, accessories, and their customer benefits.
Understand equity and vehicle values and explain depreciation to customers.
Ensure the sales manager has an opportunity to meet each customer.
Submit closed deals and properly completed paperwork to the finance and insurance manager.
Write complete sales orders and process paperwork according to dealership practices.
Prepare sold vehicles for customer delivery.
Deliver vehicles and explain operating features, warranty, and paperwork to customers.
Introduce customers to service department personnel and explain the service and maintenance resources available at the dealership.
Schedule the customer's first service appointment.
Follow up on post-delivery items, tag and title work, items owed, and special requests.
Maintain an owner follow-up system that encourages repeat and referral business and supports customer satisfaction.
Review personal performance daily, weekly, monthly, and annually to improve time use and planning.
Attend sales meetings.
Maintain a professional appearance.