Automotive Sales Consultant - Hyundai Apex

Hol-Dav Inc • Apex, NC

1d • Onsite

About The Position

Johnson Hyundai of Apex is seeking motivated and personable Automotive Sales Consultants to join their team. This role is ideal for individuals who excel at connecting with people, understanding their needs, and maintaining motivation. While prior automotive experience is not required, a background in hospitality, retail, customer service, or relationship-based sales is highly valued. The position offers the opportunity to become a product expert on Hyundai's evolving lineup, technology, safety features, and electrified vehicles.

Requirements

• Strong interpersonal and relationship-building skills.
• Excellent verbal and written communication.
• The ability to listen, ask good questions, and establish trust.
• A positive, professional, and customer-focused approach.
• Strong organization and follow-through.
• Comfort working with technology and learning dealership CRM and sales systems.
• An interest in learning vehicle features, technology, and evolving automotive products.
• The ability to work independently while contributing to a team.
• A strong work ethic and willingness to consistently prospect, follow up, and develop new business.
• A valid driver's license and driving record acceptable under Company standards.
• Flexibility to work a retail automotive schedule, including Saturdays as required.

Nice To Haves

• Previous automotive sales experience is welcome, but it isn't required.
• Experience in hospitality, retail, customer service, relationship-based sales, or another performance-driven environment can translate extremely well into automotive sales.

Responsibilities

• Welcome customers and create a friendly, professional, and comfortable sales experience.
• Ask thoughtful questions to understand each customer's needs, preferences, lifestyle, and budget.
• Help customers explore new and pre-owned vehicle options.
• Present and demonstrate vehicle features, technology, safety systems, and ownership benefits.
• Conduct professional and informative test drives.
• Assist customers in evaluating purchase, lease, and trade-in options.
• Prepare and present pricing proposals in accordance with dealership guidelines.
• Partner with Sales Management and Finance to help customers move smoothly through the purchase process.
• Respond promptly to internet leads, phone inquiries, and other prospective customers.
• Maintain consistent follow-up with prospective and existing customers by phone, email, text, and other approved channels.
• Accurately maintain customer information and activity in the dealership's CRM system.
• Build repeat and referral business through strong customer relationships and follow-through.
• Maintain knowledge of Hyundai vehicles, dealership inventory, manufacturer programs, warranties, and competitive products.
• Complete required Hyundai and dealership training and certifications.
• Conduct professional vehicle deliveries and help customers become comfortable with their new vehicle's features and technology.
• Introduce customers to the Service team and help establish the relationship that supports them throughout vehicle ownership.

Benefits

• Paid Holidays
• Paid Time Off
• 401(k) with Company Match
• Employee Referral Program
• Employee Discounts
• Medical, Dental, and Vision Insurance (after 60 days)
• Employer-Paid and Voluntary Life Insurance (after 60 days)
• Short-Term and Long-Term Disability (after 60 days)
• Accident, Critical Illness, and Hospital Insurance (after 60 days)
• Healthcare and Dependent Care Savings Accounts (after 60 days)
• Employee Assistance Program (after 60 days)
• Pet Insurance, Will Preparation Services, and Travel Assistance (after 60 days)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed