Automotive Sales Consultant - Hyundai Wake Forest

Hol-Dav Inc•Wake Forest, NC

4d•Onsite

About The Position

Johnson Hyundai of Wake Forest is entering an exciting new chapter with the upcoming opening of a brand-new dealership. As they prepare for this expansion, they are seeking motivated, personable Automotive Sales Consultants to join their growing team. This role offers the opportunity to guide customers through significant purchasing decisions, understand their needs, become a knowledgeable resource on vehicles, and build lasting relationships. Success in this role is driven by performance, effort, and a genuine desire to help people, with transferable skills from various customer-facing industries being highly valued.

Requirements

Strong interpersonal and relationship-building skills.
Excellent verbal and written communication.
The ability to listen, ask good questions, and establish trust.
A positive, professional, and customer-focused approach.
Strong organizational and follow-up skills.
The ability to manage multiple customers, leads, appointments, and priorities.
Comfort using technology and the ability to learn dealership CRM and sales systems.
The ability to work independently while contributing to a team environment.
A strong work ethic and willingness to consistently prospect, follow up, and develop new business.
A willingness to learn the product and complete required Hyundai and dealership training.
A valid driver's license and driving record acceptable under company standards.
Flexibility to work a retail automotive schedule, including evenings and weekends as required.

Nice To Haves

Previous automotive sales experience is welcome.
Experience in hospitality, retail sales, customer service, relationship-based sales, or another performance-driven environment can translate extremely well into automotive sales.

Responsibilities

Welcome guests and create a professional, comfortable, and engaging sales experience.
Ask thoughtful questions to understand each guest's transportation needs, preferences, lifestyle, and budget.
Help guests select new and pre-owned vehicles that fit their individual needs.
Present and demonstrate vehicle features, technology, safety systems, and ownership benefits.
Conduct professional and informative test drives.
Assist guests in evaluating purchase, lease, and trade-in options.
Prepare and present pricing proposals in accordance with dealership guidelines.
Partner with Sales Management and Finance to help customers move smoothly through the purchase process.
Maintain accurate and timely customer information and activity in the dealership's CRM system.
Respond to leads and maintain consistent follow-up with prospective and existing customers by phone, email, text, and other approved channels.
Develop repeat and referral business by building relationships that extend beyond the initial sale.
Maintain strong knowledge of Hyundai vehicles, new and pre-owned inventory, manufacturer programs, available options, warranties, and competitive products.
Complete required manufacturer certifications and dealership training.
Coordinate and conduct professional vehicle deliveries, ensuring guests understand vehicle features, technology, maintenance needs, and available ownership resources.
Introduce customers to our Service team and help establish the relationship that will support them throughout their ownership experience.
Follow up after delivery to ensure satisfaction and continue building the customer relationship.