Automotive Sales Manager - Hyundai Apex

Hol-Dav Inc•Apex, NC

1d•Onsite

About The Position

Johnson Hyundai of Apex is seeking an experienced and motivated Automotive Sales Manager to join their leadership team. This role requires more than just deal management; it demands a leader capable of building a successful sales floor through coaching, talent development, accountability, and a strong focus on customer experience and process-driven results. The ideal candidate is an experienced automotive sales professional ready to lead from the front and elevate team performance.

Requirements

Previous automotive retail sales experience with demonstrated success.
Strong knowledge of dealership sales operations and the automotive retail sales process.
Experience structuring and desking automotive transactions.
Strong coaching, leadership, and performance-management skills.
The ability to establish clear expectations and hold team members accountable.
Excellent communication, negotiation, and closing skills.
Strong understanding of CRM utilization, lead management, follow-up, and prospecting.
The ability to interpret sales reports and performance metrics and turn that information into action.
Strong organizational and time-management skills.
A customer-focused approach and the ability to resolve concerns professionally.
The ability to work effectively with Sales Consultants, Finance, and other dealership departments.
Comfort with dealership technology, CRM systems, and manufacturer platforms.
High standards of professionalism, integrity, and accountability.
A valid driver's license and driving record acceptable under Company standards.
Availability to work a retail automotive schedule, including Saturdays as required.

Nice To Haves

Previous automotive sales management, team leadership, or comparable leadership experience strongly preferred.
Hyundai experience is a plus.

Responsibilities

Lead, coach, motivate, and develop the Sales team to achieve individual and departmental goals.
Maintain an active presence on the sales floor and provide real-time coaching and support.
Conduct deal reviews and structure transactions that balance customer needs, competitive positioning, and dealership profitability.
Work directly with Sales Consultants throughout the sales process to help move opportunities forward and close business.
Monitor sales activity, appointments, leads, follow-up, prospecting, and other key performance indicators.
Reinforce consistent use of the dealership's CRM and established sales processes.
Review customer opportunities and ensure leads are handled promptly, professionally, and consistently.
Conduct regular one-on-one coaching, performance discussions, and sales meetings.
Identify training and development needs and help Sales Consultants strengthen their product knowledge, sales skills, and overall performance.
Support recruiting, onboarding, training, and retention of a high-performing Sales team.
Help establish sales goals and maintain accountability for achieving them.
Partner with Finance & Insurance to create an efficient and professional transition from vehicle selection through final delivery.
Monitor new and pre-owned inventory and assist with pricing, merchandising, aging, and inventory needs.
Maintain awareness of Hyundai programs, incentives, inventory, market conditions, and competitive activity.
Ensure required Hyundai training and certifications are completed.
Support exceptional customer satisfaction and assist in resolving concerns when management involvement is needed.
Work collaboratively with Service, Parts, Finance, and dealership leadership to support the overall success of the operation.
Maintain compliance with Johnson Automotive policies, dealership procedures, and applicable legal and regulatory requirements.