Automotive Sales Consultant

CarShop US-Penske Automotive Group•Mount Holly, NJ

10h•Onsite

About The Position

CarShop-Penske Automotive Group is seeking an Automotive Sales Consultant for their Mount Holly, NJ location. They offer a culture built on core values, recognizing achievements, encouraging growth, and treating associates with respect. CarShop has been recognized on the 2024 Glassdoor Best Places To Work List and has won a Top Workplace award for ten consecutive years. This is a rapidly expanding company offering real opportunities for career advancement.

Requirements

Strong interpersonal skills with an outgoing, friendly and social personality, who enjoys meeting all types of people.
A minimum of 1 year of previous customer facing sales experience
Passion for success with the drive to meet personal and team goals, while modeling and exemplifying the company culture in all interactions.
Confident, organized, efficient, with the ability to multi-task.
Leads from a commitment to integrity and self-improvement, with an open-minded, "can-do" attitude.
Complete tasks in an efficient and timely manner.
Proficient use of technology, including computer, email and text.
Strong communication skills.
Ability to create and maintain customer relationships.
Self-starter and great team player.
Able to pass pre-employment testing to include background checks, and hold a valid driver's license with a good driving history.
Able to establish personal sales goals and implement a plan of action to achieve goals
Ability to understand, keep abreast of, and comply with federal, state, and local regulations that impact retail automotive sales
Computer proficiency
Good communication skills, both oral and written, with the ability to effectively communicate via face-to-face, phone, or by other means of communication
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to process data and organize it for management analysis
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to understand and follow work rules and procedures
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
Ability to interact well with others and be a positive influence on morale of department, dealership and organization
Valid Driver's License
Driving Record the meets insurance requirements and company policy
Current and active Sales License, in states where applicable

Nice To Haves

Previous retail customer service experience preferred
One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience
Associate's degree (A.A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience

Responsibilities

Help the customer define their transportation needs, find the right vehicle to meet those needs, and address customer concerns which stand in the way of a vehicle purchasing decision.
Follow our sales process and embody the CarShop Philosophy, operating from values of integrity, teamwork, and caring for the customer.
Answer sales calls and respond to internet inquiries.
Greet customers in the dealerships and on the lot.
Build rapport with customers to build a base of referrals and establish a customer network.
Provide a quality customer service experience.
Continuously contribute to a positive and encouraging atmosphere, with readiness to assist customers and fellow associates.
Follow up with existing customers to confirm their satisfaction and generate leads.
Achieve individual sales and customer service goals.
Be exposed to learning operations and have the opportunity to grow and advance in their career.