Automotive Sales Consultant Volkswagen

Bud Clary Auto • Auburn, WA

19h • Onsite

About The Position

The Automotive Sales Consultant sells Volkswagen automobiles by understanding and demonstrating vehicle features, capabilities, and benefits; qualifying buyers; building customer relationships; and closing sales. The role focuses on satisfying customers’ transportation needs and delivering a positive dealership experience, from greeting customers and arranging test drives through vehicle delivery and post-sale follow-up. Driving is an essential function. Applicants must have a valid driver’s license and maintain an acceptable driving record consistent with company insurance standards throughout employment.

This commission-based position pays $44,000–$120,000 per year. Bud Clary Auto Group describes itself as a family-owned dealership network in Washington State, with a high-performance, customer-service-focused culture. The position is located at Auburn Volkswagen.

Requirements

• Valid driver’s license.
• Maintain an acceptable driving record consistent with company insurance standards throughout employment.
• Ability to perform the essential driving function of the position.

Responsibilities

• Satisfy the transportation needs of vehicle purchasers.
• Approach, greet, and offer assistance or direction to customers entering the showroom or sales lot.
• Help customers select vehicles by asking questions and listening to their responses.
• Explain vehicle performance, applications, benefits, and optional equipment.
• Offer test drives to prospects and follow dealership procedures for obtaining proper identification before a test drive.
• Use the dealership’s sales control and follow-up system and maintain a strong commitment to customer satisfaction.
• Understand and follow federal, state, and local laws governing retail automobile sales.
• Set personal sales goals consistent with dealership productivity standards and develop strategies to meet them.
• Attend required product and sales training as directed by the sales manager; stay current on products, features, accessories, and customer benefits.
• Understand vehicle equity and values and explain depreciation to customers.
• Ensure the sales manager has an opportunity to meet each customer.
• Submit closed deals and properly completed paperwork to the finance and insurance manager.
• Write complete sales orders and process paperwork according to dealership practices.
• Prepare sold vehicles for customer delivery and deliver vehicles, explaining operating features, warranty, and paperwork.
• Introduce customers to service department personnel and schedule the first service appointment.
• Follow up on post-delivery items, title and tag work, outstanding commitments, and special requests.
• Maintain an owner follow-up system that promotes repeat and referral business and customer satisfaction.
• Review personal performance daily, weekly, monthly, and annually to improve time use and planning.
• Attend sales meetings.
• Drive as an essential function of the position and maintain the required driver’s license and driving record.

Benefits

• Health, dental, vision, and life insurance.
• Employee assistance program.
• 401(k) retirement plan.
• PTO accrual beginning on the first day of employment: 1 hour per 40 hours worked in the first year, 1.63 hours per 40 hours worked in years 2–9, and 2.39 hours per 40 hours worked for 10 or more years of service.
• Paid holidays.
• Employee discounts.
• Referral bonus program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed