Automotive Technician | Volkswagen

Hendrick Automotive Group•Concord, NH
•Onsite

About The Position

Hendrick Automotive Group is hiring two experienced Automotive Technicians for its Volkswagen dealership in Concord, North Carolina. The role is intended for technicians with Volkswagen or Audi experience, familiarity with the VAG platform, and a focus on precise diagnostics. Volkswagen or Audi certification is preferred; similar European-brand experience is also considered. Technicians diagnose and repair Volkswagen vehicles using ODIS and advanced OEM diagnostic tools, perform complex repairs and maintenance, and communicate repair status and recommendations to service advisors and customers. The position offers flat-rate pay based on Volkswagen certifications, skill level, and performance, with the posting stating $90,000+ per year and a flat-rate range of $30 per hour plus performance bonuses. The dealership describes its shop as a climate-controlled, state-of-the-art facility with top-notch equipment and a professional, high-performing team. The position is based primarily in the service area. It involves movement around vehicles, working in various physical positions, and safely operating power tools and test equipment. Technicians may be exposed to loud noise, vibration, exhaust fumes, and other service conditions, and must be able to lift up to 50 pounds. The schedule includes scheduled shifts with rotating Saturdays and holidays.

Requirements

  • Proven dealership technician experience.
  • Familiarity with ODIS service diagnostic software and VAG platform systems.
  • Strong knowledge of Volkswagen electrical systems, ADAS, DSG transmissions, and the MQB platform.
  • High school diploma or equivalent.
  • Proficiency with hand tools, power tools, and automotive diagnostic equipment.
  • Valid driver's license.
  • Ability to work scheduled shifts, including rotating Saturdays and holidays.

Nice To Haves

  • Volkswagen or Audi certification is strongly preferred.
  • Volkswagen, Audi, or similar European-brand dealership experience is highly desirable.
  • ASE certification is preferred; Volkswagen or Audi OEM certification is a significant advantage.
  • Vocational or trade certification is preferred.

Responsibilities

  • Diagnose and repair Volkswagen vehicles using ODIS and advanced OEM diagnostic tools.
  • Perform complex repairs across Volkswagen engine, transmission, electrical, ADAS, and powertrain systems.
  • Conduct thorough inspections, alignments, and maintenance according to manufacturer standards.
  • Work with complex automotive electrical systems and troubleshoot issues efficiently.
  • Interpret Volkswagen technical schematics, technical service bulletins, and repair manuals accurately.
  • Communicate clearly with service advisors and customers about repair status and recommendations.
  • Maintain accurate repair records and document all services performed.
  • Maintain CSI scores at or above company standards.
  • Maintain an organized, clean, and safe work area.
  • Participate in required Volkswagen factory training and stay current on brand updates.

Benefits

  • $90,000+ per year; flat-rate pay range of $30 per hour plus performance bonuses.
  • 100% paid Volkswagen factory training and ASE certifications.
  • No-cost employee healthcare, prescription coverage, and life insurance.
  • Dental, vision, and supplemental coverage, including short- and long-term disability.
  • Tools and toolboxes available.
  • Tools and tuition reimbursement program.
  • 401(k) with company match.
  • Paid time off, including up to four weeks of vacation, plus holiday and sick pay.
  • Technician onboarding program.
  • Climate-controlled, state-of-the-art facility with top-notch equipment.
  • No-cost Employee Assistance Program.
  • Employee discounts.
  • College Scholarship Program.
  • Comprehensive recognition and rewards programs.
  • Internal career advancement, with a path to Senior Technician and beyond.
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