Volkswagen Certified Automotive Technician

Kalispell VW • Kalispell, MT

3d • $55,000 - $100,000

About The Position

Kalispell Volkswagen is hiring a Certified Volkswagen Technician to join its Service Team. The dealership emphasizes employee and community care, teamwork, individual accountability, guest experience, and an open and honest approach to automotive service. The role involves diagnosing and repairing vehicles, collaborating with service and parts teams, communicating with guests, and maintaining service records and an organized work area. The company offers continual education, career growth, and advancement opportunities.

Requirements

• High school diploma, GED, vocational training, or completed job-related coursework.
• A teamwork approach and can-do attitude.
• Own repair tools.
• Excellent attention to detail.
• Ability to work effectively and independently in a fast-paced dealership environment, manage multiple projects, and meet deadlines.
• Ability to interpret installation instructions, diagrams, and schematics.
• Strong technical skills and a strong desire to learn.
• Any level of certification with Volkswagen of America.
• Communication skills and a professional demeanor, including the ability to provide guests with instruction and information.
• Motivation to learn and succeed with a team.

Responsibilities

• Diagnose and inspect guest concerns based on repair order notes.
• Communicate with guests and team leads to determine the nature of mechanical problems through inspections, test drives, advisor or customer statements, and other means.
• Perform needed repairs and work outlined on repair orders from team leads efficiently and accurately.
• Collaborate with service and parts teams to understand needs and provide expert service and advice for guests and dealership vehicles.
• Take initiative to work with service and shop teammates and the manufacturer to troubleshoot and resolve issues or challenges.
• Maintain accurate records of services performed.
• Keep up to date with mechanical techniques through ongoing training and professional development.
• Provide excellent customer service to dealership teammates and guests.
• Maintain a clean and organized work area, and properly store and maintain tools and equipment.

Benefits

• 401(k) coordination and matching
• Medical, dental, and vision insurance
• Opportunities for advancement
• Vacation and sick pay
• Employee discounts on products and services
• Paid education and training
• Tool assistance program for new technicians
• Opportunities to grow and learn
• Access to company events year-round

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED