Automotive Sales Professional | Volkswagen
About The Position
Hendrick Volkswagen of Concord is seeking an energetic and motivated Automotive Sales Professional to showcase vehicle inventory, engage customers, and guide them through their automotive journey. The role involves building lasting customer relationships, supporting dealership sales goals, and developing sales expertise in a fast-paced dealership environment. Volkswagen’s market advantages include its commitment to sustainability. The position includes a starting salary guarantee and performance-based compensation. Work takes place throughout dealership premises, indoors and outdoors, and on customer test drives. Scheduled shifts may include days, evenings, weekends, and holidays. Regular and predictable attendance is required.
Requirements
- Valid driver's license.
- College degree, high school diploma, or equivalent.
- Two years of direct customer-facing sales experience in automotive sales or a similar fast-paced retail environment.
- Strong negotiation and communication skills.
- Demonstrated success in outbound sales, including cold calling and lead generation.
- Familiarity with CRM software for sales pipeline and customer data management.
- Knowledge of inventory management, inventory control, and retail math principles.
- Organizational skills to manage multiple clients and tasks.
- Experience with retail operations, deal closing, upselling, and sales support.
- Ability to deliver presentations or product demonstrations.
- Customer-service orientation, strong interpersonal skills, and excellent phone etiquette.
- Ability to read and comprehend instructions, correspondence, and memos; present information effectively to individuals and small groups; perform basic arithmetic; and use common sense to carry out instructions and handle standardized situations.
- Ability to meet the physical demands of regularly talking or hearing and frequently standing, walking, and sitting; the posting describes the work as involving heavy standing and frequent movement around dealership facilities and the outdoor car lot.
Nice To Haves
- Proven automobile or retail sales experience focused on high-end or business-to-business transactions.
Responsibilities
- Greet customers and identify their needs through active listening and conversation.
- Demonstrate vehicle features, specifications, and benefits to prospective buyers.
- Manage a sales pipeline by following up with leads by phone, email, and in person.
- Conduct cold calls and other outbound sales efforts to generate business.
- Negotiate deals transparently and with integrity to support customer satisfaction.
- Use CRM software to track customer interactions, inventory information, and sales processes.
- Upsell products or services, including extended warranties and accessories.
- Maintain organized inventory records and assist with inventory control.
- Provide outstanding customer service through professional phone etiquette, clear communication, and a friendly demeanor.
- Perform other duties and responsibilities as requested by a supervisor.
Benefits
- No-cost employee healthcare and prescription plan.
- 100% paid training.
- Performance-based pay plans and bonuses.
- Sales onboarding program.
- 401(k) with company match.
- Paid time off, vacation, and sick days.
- Basic life insurance.
- No-cost Employee Assistance Program.
- Employee discounts.
- Employee recognition and rewards programs.
- Career growth potential.
- Employee team culture.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
