Automotive Sales Consultant (Mazda and VW)

Sheehy Hagerstown•Hagerstown, MD

17h

About The Position

Sheehy Mazda and VW of Hagerstown is seeking Sales Consultants to join its growing team. No automotive sales experience is necessary; the company provides training. Candidates from a range of backgrounds, including food and beverage, hospitality, retail sales, insurance, and real estate, as well as recent college or military graduates, are encouraged to apply. Bilingual skills are a plus. The role involves understanding customers’ vehicle needs, demonstrating vehicles and accessories, guiding customers through the sales process, and delivering vehicles while explaining features, warranties, and paperwork. Sales Consultants also maintain customer records in the CRM, follow up to encourage repeat and referral business, develop new business through personal marketing, and stay informed about competitors’ vehicles, pricing, and specifications. Sheehy Auto Stores states that it is an Equal Employment Opportunity Employer and makes employment decisions based on personal and professional competence and potential for advancement, without regard to protected characteristics.

Requirements

Excellent communication and customer service skills.
Energetic, outgoing, and motivated to succeed.
Positive attitude, good work ethic, and professional appearance.
High school diploma or equivalent.
Must be authorized to work in the USA.
Must be able to pass pre-employment background checks, an MVR check, and a drug screen.
Valid driver’s license.

Nice To Haves

Sales experience in any industry is welcome; training is provided.
Bilingual skills are a plus.

Responsibilities

Determine each customer’s vehicle needs by asking questions and listening.
Demonstrate knowledge of and enthusiasm for vehicles and accessories.
Guide customers through the company’s sales steps to close deals.
Deliver vehicles and explain product features, warranties, and paperwork to customers.
Maintain customer information and contacts in the CRM.
Follow up with existing customers to build relationships and encourage repeat and referral business.
Develop new business through personal marketing efforts, including direct mail, networking affiliations, and telemarketing.
Maintain knowledge of competitive vehicles, pricing, and specifications to provide informative comparisons.