Automotive Sales Associate - ANUSA Henderson

AutoNation • Henderson, NV

6d

About The Position

The e-Commerce Sales Associate works with customers online, over the phone, and in person to guide them through a vehicle purchase in AutoNation’s no-haggle sales environment. The role responds to leads promptly, answers questions, provides information, and helps customers move from phone or internet contact to an in-store experience. Associates help customers select a vehicle, discuss terms and payment options suited to their needs and budgets, and close sales. They also follow up after purchase to support customer satisfaction and help connect customers with the Service department.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Drive to set and achieve targeted goals.
• Prior sales experience; retail experience preferred.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.

Nice To Haves

• Prior retail sales experience.

Responsibilities

• Respond to customer leads in a timely fashion.
• Answer questions and provide vehicle and purchase information online, over the phone, and in person.
• Guide customers from phone and internet contact to an in-store experience.
• Help customers select a vehicle and discuss terms and payment options.
• Close vehicle sales.
• Follow up with customers after purchase to ensure satisfaction.
• Help transition customers to the Service department.

Benefits

• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Deals and discounts through YouDecide, a website with offers from providers and retailers.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED