Automotive Sales Associate - ANUSA Centennial

AutoNation • Centennial, CO

21h • $3,000 - $6,000

About The Position

The e-Commerce Sales Associate interacts with customers online, over the phone, and in person to help guide their vehicle purchases in a no-haggle sales environment. The role involves responding promptly to leads, answering questions, sharing information, and helping customers move from phone or internet contact to an in-store experience while delivering exceptional customer service.

The associate helps customers select vehicles, discusses and negotiates terms so payment options suit their lifestyles, budgets, and expectations, and closes sales. The role also includes following up before and after purchase to support customer satisfaction and loyalty, and connecting customers with the Service department to support their ownership experience. AutoNation offers nationwide inventory and a supportive team, with potential career paths into finance, management, and other areas.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Drive to set and achieve targeted goals.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.

Nice To Haves

• Prior sales experience, preferably in retail.
• Strong communication and interpersonal skills.
• A desire to help people and exceed expectations.

Responsibilities

• Respond to customer leads promptly across online, phone, and in-person channels.
• Answer customer questions and provide vehicle and purchasing information.
• Guide customers from online or phone contact to an in-store experience.
• Help customers select vehicles that meet their needs.
• Discuss and negotiate terms to align payment options with customers’ lifestyles, budgets, and expectations.
• Close vehicle sales in a no-haggle sales environment.
• Follow up with customers before and after purchase to support satisfaction and loyalty.
• Transition customers to the Service department to support their vehicle ownership experience.
• Set and work toward targeted goals.

Benefits

• Competitive compensation; commission-based compensation averages between $3,000 and $6,000 per month.
• 401(k) matching.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to deals and discounts through YouDecide.
• Career paths into finance, management, and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED