Automotive Sales Associate - ANUSA Avondale

AutoNation • Avondale, AZ

7d

About The Position

AutoNation’s e-Commerce Sales Associate interacts with customers online, over the phone, and in person to guide them through vehicle purchases in a no-haggle sales environment. The associate responds to leads promptly, answers questions, provides information, and helps customers transition from online or phone contact to an in-store experience.

The role involves helping customers select a vehicle, discussing terms and payment options that meet their needs and budgets, and closing sales. Associates provide customer support before and after purchase, follow up to check satisfaction and encourage loyalty, and help transition customers to the Service department. AutoNation offers nationwide inventory and a supportive team, with potential career paths into finance and management.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Drive to set and achieve targeted goals.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.

Nice To Haves

• Prior sales experience, preferably in retail.
• Strong communication and interpersonal skills.
• Desire to help people and exceed expectations.

Responsibilities

• Respond promptly to customer leads online, by phone, and in person.
• Answer customer questions and provide vehicle and purchase information.
• Guide customers from online or phone contact to an in-store experience.
• Help customers select vehicles and discuss terms and payment options suited to their needs, budgets, and expectations.
• Close vehicle sales in a no-haggle sales environment.
• Follow up with customers to ensure satisfaction and drive loyalty.
• Help transition customers to the Service department to support their ownership experience.
• Set and work toward targeted goals.

Benefits

• Competitive compensation.
• 401k matching.
• Health insurance plans.
• Dental insurance plans.
• Vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Deals and discounts through YouDecide, with offers from providers and retailers.
• Career paths into finance, management, and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED