Automotive Sales Associate- Hyundai Columbia

AutoNation • Columbia, SC

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About The Position

AutoNation’s e-Commerce Sales Associate interacts with customers online, by phone, and in person to guide them through vehicle purchases in a no-haggle sales environment. The associate responds to leads promptly, answers questions, provides information, and helps move customers from online and phone contact to an in-store experience. They help customers select vehicles, discuss terms and payment options that fit customers’ needs and budgets, and close sales. The role also includes following up after purchase to confirm customer satisfaction and helping customers transition to the Service department.

Requirements

• High school diploma or equivalent.
• Ability to provide an exceptional customer experience.
• Drive to set and achieve targeted goals.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.

Nice To Haves

• Prior sales experience, preferably in retail.

Responsibilities

• Respond promptly to customer leads online, by phone, and in person.
• Answer customer questions and provide vehicle and purchasing information.
• Guide customers from online or phone contact to an in-store experience.
• Help customers select vehicles and discuss terms and payment options suited to their needs, budgets, and expectations.
• Close vehicle sales.
• Follow up with customers after purchase to ensure satisfaction.
• Help transition customers to the Service department.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to deals and discounts through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED