Automotive BDC Associate, Hyundai

Balise Motor Sales • Fairfield, CT

1d • $30,000 - $75,000 • Onsite

About The Position

Hyundai of Fairfield is seeking a dedicated Customer Service Representative to generate business through online channels and book appointments. The role uses computer skills, product knowledge, and an outgoing personality to respond to customer inquiries, provide information about vehicles and services, follow up with customers and sales leads, and support dealership internet sales. The position is full-time and located in Fairfield, Connecticut. Compensation is listed as $30,000–$75,000 per year, base plus commission; the posting also lists an hourly pay range of $17–$25.

Requirements

• Computer and internet skills.
• Proficiency in Microsoft Office applications.
• Ability to follow through on leads and close sales.
• Excellent verbal and written communication skills.
• Ability to multitask and prioritize in a fast-paced work environment.
• Positive, can-do attitude.
• Team-oriented.

Nice To Haves

• Experience in a customer service or call center environment.
• Bilingual proficiency.

Responsibilities

• Respond to customer inquiries by phone and email in a timely, professional manner.
• Provide customers with accurate information about vehicles and services.
• Make outbound calls to follow up with customers and sales leads.
• Manage internet inquiries received through the dealership website and other online channels.
• Schedule customer appointments for the sales department.
• Follow through on customer leads and build client relationships to close sales.
• Grow internet sales and expand the customer base, measured through monthly online percentage.
• Maintain a positive and professional attitude toward customers, vendors, and employees.

Benefits

• Competitive benefits package, including health, dental, and disability insurance.
• 401(k) with company match.
• Flexible spending accounts.
• Paid time off.
• Weekly pay.
• Employee discounts on service, parts, and vehicles.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed