Automotive Sales Associate - AN Chevy Arrowhead

AutoNation • Peoria, AZ

7d

About The Position

The e-Commerce Sales Associate interacts with customers online, over the phone, and in person to guide them through vehicle purchases in a no-haggle sales environment. The role involves responding promptly to leads, answering questions, providing information, and helping customers move from phone or internet contact to an in-store experience.

The associate helps customers select a vehicle, discusses terms and payment options to suit their needs and budgets, and closes sales. They provide an exceptional experience before and after purchase, follow up to ensure customer satisfaction, and help transition customers to the Service department to support vehicle ownership.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Drive to set and achieve targeted goals.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.

Nice To Haves

• Prior sales experience, preferably retail.

Responsibilities

• Respond to customer leads in a timely fashion.
• Answer customer questions and provide vehicle and sales information online, over the phone, and in person.
• Guide customers from phone and internet contact to an in-store experience.
• Help customers select a vehicle and discuss terms and payment options that meet their needs, budgets, and expectations.
• Close vehicle sales.
• Follow up after purchase to ensure customer satisfaction and encourage customer loyalty.
• Help transition customers to the Service department.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Discount offers through YouDecide.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED