Automotive Sales Associate - AN Chevy Gilbert

AutoNation • Gilbert, AZ

4d

About The Position

The Automotive Sales Associate interacts with customers online, over the phone, and in person to guide them through vehicle purchases in a no-haggle sales environment. The associate responds to leads promptly, answers questions, shares information, and helps move customers from online and phone contact to an in-store experience.

The role uses strong communication and listening skills to help customers select vehicles, discuss terms, and identify payment options that fit their lifestyles, budgets, and expectations, then close sales. Associates provide an exceptional experience before and after purchase, follow up to confirm customer satisfaction, and help transition customers to the Service department to support vehicle ownership. AutoNation describes a supportive, team-oriented workplace with career paths into finance, management, and other areas.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Drive to set and achieve targeted goals.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.

Nice To Haves

• Prior sales experience, preferably retail.
• Strong communication and interpersonal skills.
• A desire to help people and exceed expectations.

Responsibilities

• Respond to customer leads in a timely manner across online, phone, and in-person channels.
• Answer customer questions and provide vehicle and purchase information.
• Guide customers from online and phone contact to an in-store experience.
• Help customers select a vehicle that meets their needs.
• Discuss and negotiate purchase terms and payment options to meet customers’ lifestyles, budgets, and expectations.
• Close vehicle sales.
• Provide an exceptional customer experience before and after purchase.
• Follow up with customers to ensure satisfaction and encourage loyalty.
• Help transition customers to the Service department to support their ownership experience.
• Set and work toward targeted goals.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Discount offers through YouDecide.
• Career paths into finance, management, and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED