New Car Sales - Park Place Lexus Plano - Plano, TX

Asbury Automotive Group • Plano, TX

2d • Onsite

About The Position

The Automotive Sales Advisor helps redefine the car-buying experience by building customer relationships and delivering exceptional guest experiences. The role responds to customers who inquire about advertised vehicles online by phone and email, and assists in-store customers throughout the buying process, from initial contact through the final sale. Sales Advisors use the Asbury selling process to identify customer needs, provide vehicle and pricing information, and develop a customer network for referrals and repeat business.

Requirements

• Motivation to be successful.
• Strong customer service skills.
• Ability to create and maintain customer relationships.
• Strong computer and phone skills.
• Experience using and maintaining a customer relations management database.
• Maintain professional business attire and appearance.
• Be at least 18 years old.
• Have a valid driver's license.
• Pass pre-employment background and drug screenings.

Nice To Haves

• Prior automotive sales or retail experience.
• Customer service, call center, or business development experience.
• Bilingual ability.
• Self-motivated and a team player.

Responsibilities

• Contact and communicate with customers to identify their needs using the Asbury selling process.
• Build rapport with customers and establish a network of referrals.
• Respond to internet leads within the store's required timeframe and email product information with pricing.
• Answer sales phone calls and set customer appointments.
• Confirm appointments.
• Make outbound calls to follow up with customers about inquiries, after-sale support, and repeat business.
• Conduct test drives and vehicle walk-arounds.
• Guide customers through the buying process from start to finish.

Benefits

• Weekly pay.
• Paid holidays and paid time off.
• Paid training.
• Stock awards for select management and front-line team members.
• Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans.
• Up to 12 weeks of paid pregnancy leave (disability leave).
• Paid parental leave.
• Health savings and flexible spending accounts.
• Short-term and long-term disability plans.
• Whole life and term life insurance.
• 401(k) with company match.
• Pet insurance.
• Digital career path tool.
• Continuous training through Asbury's Internal Learning Management System.
• Professional growth and development opportunities.
• Technician student loan relief resources.
• Employee assistance program.
• Employee discounts on parts and service repairs.
• Scholarship awards.
• Community service initiatives that include paid volunteer hours.
• Employee referral program with bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed