Automotive Retail Assistant Manager

Belle Tire•Bourbonnais, IL
•Onsite

About The Position

As an Assistant Manager at Belle Tire, you support the Store Manager in leading daily operations to achieve sales, profitability, and customer satisfaction goals. You help drive results, develop team members, and ensure smooth store performance while modeling Belle Tire’s culture and values and delivering a premium customer experience. The role is suited to a hands-on leader preparing to advance into store management. The position is based in a tire and automotive service retail store. It involves varying work hours Monday through Saturday in a fast-paced workshop, with physical demands and possible travel for meetings, training, or multi-store support.

Requirements

  • High school diploma or equivalent.
  • 2–4 years of leadership experience in a retail or related customer-facing environment.
  • Demonstrated ability to lead teams, drive sales, and deliver excellent customer experiences.
  • Strong communication, problem-solving, and decision-making skills.
  • Financial literacy and comfort with operational reporting and performance metrics.
  • Proficiency with POS systems, reporting tools, and Microsoft Office applications.
  • Ability to work varying hours Monday through Saturday.
  • Ability to meet the physical demands of the workshop, including extended standing and lifting up to 75 pounds.
  • Ability to work amid moderate noise, temperature changes, and shop conditions.

Nice To Haves

  • Associate or bachelor’s degree preferred.
  • Travel may be required for meetings, training, or multi-store support.

Responsibilities

  • Support the Store Manager in coaching, developing, and motivating the store team.
  • Lead by example and foster accountability, teamwork, and engagement consistent with Belle Tire’s culture and values.
  • Observe and assist with team huddles, and provide real-time coaching, feedback, and training.
  • Act as manager on duty in the Store Manager’s absence, ensuring alignment and continuity.
  • Connect daily activities to broader store goals and pursue continuous improvement.
  • Champion Belle Tire’s 6-Step Sales Process and engage customers to identify needs, present solutions, and close sales.
  • Support sales across product lines, including commercial and national accounts.
  • Monitor customer feedback and help maintain high service standards and customer relationships.
  • Oversee daily store functions, including workflow, scheduling, inventory, cleaning, and shop coordination.
  • Support compliance with company policies, safety protocols, and operational procedures.
  • Ensure timely communication and execution of company initiatives.
  • Partner with the Store Manager on vendor relationships, product availability, and shop productivity.
  • Assist with P&L management by monitoring sales, labor, and expenses.
  • Analyze reports and metrics to identify improvement opportunities and help execute strategies to meet or exceed store goals and financial targets.
  • Maintain accurate reporting, recordkeeping, and inventory management.
  • Reinforce Belle Tire’s beliefs, behaviors, and customer-first mindset, and promote a respectful, inclusive, high-energy workplace.
  • Strengthen team morale, collaboration, and pride in the Belle Tire brand.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible Spending Account
  • Life/AD&D insurance
  • Short- and long-term disability insurance
  • Employee Assistance Program
  • 401(k) with company match
  • Flexible Paid Time Off
  • Closed Sundays and holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, and Christmas Day
  • Discounts on products and services
  • Employee Referral Program
  • Paid training and reimbursement for ASE certifications
  • Belle Tire Scholarship Program
  • Career growth opportunities
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