Automotive Retail Assistant Manager
About The Position
The Assistant Manager supports the Store Manager in leading daily store operations and achieving sales, profitability, and customer satisfaction goals. This hands-on leadership role drives results, develops team members, and helps ensure efficient store performance while modeling Belle Tire's culture and values. The Assistant Manager acts as the leader on duty when the Store Manager is absent and helps deliver a premium customer experience. The position is suited to a motivated leader preparing to advance into store management. Responsibilities span team leadership and development, sales and customer experience, operational and financial management, and culture and brand leadership. The role is based in a tire and automotive service retail store, with varying work hours Monday through Saturday. It involves a fast-paced workshop environment and may require travel for meetings, training, or multi-store support.
Requirements
- High school diploma or equivalent.
- 2–4 years of leadership experience in a retail or related customer-facing environment.
- Proven ability to lead teams, drive sales, and deliver excellent customer experiences.
- Strong communication, problem-solving, and decision-making skills.
- Financial literacy and comfort with operational reporting and performance metrics.
- Proficiency in POS systems, reporting tools, and Microsoft Office applications.
Nice To Haves
- Associate or bachelor's degree.
Responsibilities
- Support the Store Manager in coaching, developing, and motivating the store team.
- Lead by example and foster accountability, teamwork, engagement, and alignment with Belle Tire's culture and values.
- Observe and assist with team huddles and provide real-time coaching, feedback, and training.
- Act as manager on duty in the Store Manager's absence, ensuring alignment and continuity.
- Connect daily activities to broader store goals and support continuous improvement.
- Champion Belle Tire's 6-Step Sales Process and engage customers to identify needs, present solutions, and close sales.
- Support sales across all product lines, including commercial and national accounts.
- Monitor customer feedback and help maintain high service standards and long-term customer relationships.
- Oversee daily store functions, including workflow, scheduling, inventory, cleaning, and shop coordination.
- Support compliance with company policies, safety protocols, and operational procedures.
- Communicate and execute company initiatives in a timely manner.
- Partner with the Store Manager on vendor relationships, product availability, and shop productivity.
- Assist with P&L management by monitoring sales, labor, and expenses.
- Analyze reports and metrics, identify improvement opportunities, and help execute strategies to achieve store goals and financial targets.
- Maintain accurate reporting, recordkeeping, and inventory management.
- Reinforce Belle Tire's beliefs, behaviors, and customer-first mindset while promoting a respectful, inclusive, high-energy work environment.
Benefits
- Medical, dental, and vision insurance.
- Flexible Spending Account.
- Life/AD&D insurance.
- Short-term and long-term disability insurance.
- Employee Assistance Program.
- 401(k) with company match.
- Flexible Paid Time Off.
- Closed Sundays and holidays, including New Year's Day, Memorial Day, the 4th of July, Labor Day, Thanksgiving Day, and Christmas Day.
- Discounts on products and services.
- Employee Referral Program.
- Paid training and reimbursement for ASE certifications.
- Belle Tire Scholarship Program.
- Career growth opportunities with a growing company.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
