Automotive Retail Assistant Manager

Belle Tire•Buffalo Grove, IL

5d•Onsite

About The Position

As an Assistant Manager at Belle Tire, you support the Store Manager in leading daily operations to achieve sales, profitability, and customer satisfaction goals. You help drive results, develop team members, and ensure smooth, efficient store performance. As a leader on duty, you model Belle Tire's culture and values while helping deliver a premium customer experience. The position is suited to a hands-on, motivated leader preparing to advance into store management. The role covers people development, sales and customer experience, operational management, financial and business management, and culture and brand leadership. You may act as manager on duty in the Store Manager's absence and partner with the Store Manager to support store goals and initiatives. The position is based in a tire and automotive service retail store. Work hours vary, Monday through Saturday. The setting is a fast-paced workshop with physical demands and exposure to moderate noise, temperature changes, and shop conditions. Travel may be required for meetings, training, or multi-store support.

Requirements

High school diploma or equivalent.
2–4 years of leadership experience in a retail or related customer-facing environment.
Proven ability to lead teams, drive sales, and deliver excellent customer experiences.
Strong communication, problem-solving, and decision-making skills.
Financial literacy and comfort with operational reporting and performance metrics.
Proficiency in POS systems, reporting tools, and Microsoft Office applications.
Ability to lift up to 75 pounds.

Nice To Haves

Associate or bachelor's degree.

Responsibilities

Support the Store Manager in coaching, developing, and motivating the store team.
Lead by example, fostering accountability, teamwork, and engagement consistent with Belle Tire's culture and values.
Observe and assist in conducting team huddles and provide real-time coaching, feedback, and training.
Act as manager on duty in the Store Manager's absence, ensuring alignment and continuity.
Connect daily activities to broader store goals and demonstrate strategic vision and continuous improvement.
Champion Belle Tire's 6-Step Sales Process to drive sales, trust, and customer satisfaction.
Engage with customers to identify needs, present solutions, and close sales.
Support sales of all product lines, including commercial and national accounts.
Monitor customer feedback and help maintain high service standards.
Model strong communication, solution-oriented service, and follow-through to build long-term customer relationships.
Oversee daily store functions, including workflow, scheduling, inventory, cleaning, and shop coordination.
Support compliance with company policies, safety protocols, and operational procedures.
Ensure timely communication and execution of company initiatives.
Partner with the Store Manager to manage vendor relationships, product availability, and shop productivity.
Assist with P&L management by monitoring sales, labor, and expense performance.
Analyze reports and metrics to identify improvement opportunities.
Help execute strategies to meet or exceed store goals and financial targets.
Maintain accuracy in reporting, recordkeeping, and inventory management.
Reinforce Belle Tire's beliefs, behaviors, and customer-first mindset.
Promote a respectful, inclusive, and high-energy work environment.
Strengthen team morale, collaboration, and pride in the Belle Tire brand.

Benefits

Medical, dental, and vision insurance
Flexible Spending Account
Life/AD&D insurance
Short- and long-term disability insurance
Employee Assistance Program
401(k) with company match
Flexible Paid Time Off
Closed Sundays and holidays (New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day, and Christmas Day)
Discounts on products and services
Employee referral program
Paid training and reimbursement for ASE certifications
Belle Tire Scholarship Program
Career growth opportunities