Automotive Receptionist

Joey Logano's Huntersville Ford • Huntersville, NC

6d

About The Position

Krause Auto Group is seeking a friendly, professional, and highly organized Receptionist / Customer Experience Coordinator for a front-line, customer-facing role at its dealership. The receptionist is the first point of contact for customers and helps ensure that each interaction begins positively and that customers have a seamless dealership experience. The role includes answering and directing calls, welcoming customers, coordinating with sales and service staff, assisting with appointment scheduling, and providing general administrative support. Krause Auto Group describes itself as a family-owned organization with more than 30 years of automotive experience, a supportive team-oriented culture, and opportunities for career growth and advancement.

Requirements

• Strong communication and active listening skills.
• Outgoing, positive, and professional personality.
• Ability to multitask in a fast-paced environment.
• Punctual, reliable, and detail-oriented work ethic.
• Professional appearance and customer-first mindset.
• Willingness to learn and grow within the organization.
• Valid driver’s license with a clean driving record.

Responsibilities

• Answer incoming dealership calls in a professional and friendly manner.
• Greet and welcome customers and direct them to the appropriate department.
• Notify sales or service staff when customers arrive and ensure proper introductions.
• Assist in scheduling and confirming sales appointments.
• Support sales and internal teams with communication and coordination.
• Maintain a professional and positive presence.
• Type memos, correspondence, reports, and other documents as needed.
• Provide general administrative and front desk support.
• Assist with additional tasks as assigned by management.

Benefits

• 401(k) with company match.
• Dental and vision insurance available.
• Paid vacation, PTO, and holidays.
• Career advancement opportunities; the company promotes from within.
• Employee discounts on vehicles, parts, and service.
• Long-term career stability.
• Supportive and team-oriented environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed