Automotive Receptionist

Steven Automotive•Harrisonburg, VA

2h•$13 - $17

About The Position

Steven Automotive Group is seeking a friendly, professional, and dependable Automotive Receptionist to serve as a welcoming first point of contact for customers and visitors. This full-time position is available at any of the group’s dealership locations and involves providing customer service in a fast-paced automotive dealership environment. The receptionist supports front-desk operations, communications, scheduling, and administrative tasks. Steven Automotive Group is a family-owned and operated dealership group focused on growth, teamwork, and customer experience, with opportunities for professional growth and advancement.

Requirements

Excellent verbal communication and customer service skills.
Professional, friendly, and welcoming personality.
Strong organizational skills and attention to detail.
Basic computer skills and ability to learn dealership software.
Ability to multitask and manage incoming calls in a busy environment.
Dependable, punctual, and team-oriented attitude.

Nice To Haves

Previous receptionist, customer service, or administrative experience is preferred.
Automotive dealership experience is a plus.

Responsibilities

Greet customers and visitors as they arrive at the dealership.
Answer incoming phone calls and direct callers to the appropriate departments or employees.
Transfer calls and take accurate messages.
Provide general information and assistance to customers.
Maintain a clean, organized, and professional front desk and reception area.
Assist with scheduling appointments and directing customers to appropriate departments when needed.
Handle incoming and outgoing mail and other administrative tasks.
Communicate professionally with customers, employees, and dealership management.
Perform additional clerical and administrative duties as assigned.