Automotive Receptionist
About The Position
Lithia Nissan of Ames is hiring an onsite Automotive Receptionist in Ames, Iowa. The receptionist welcomes customers and visitors, answers and transfers incoming calls, responds to voicemails and job leads, and relays accurate messages to team members. The role also maintains an organized reception area, keeps accurate records of vehicles arriving at and departing from the facility, scans documents, and provides other administrative and team support as needed. The position pays $17.00 per hour and is scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m. It reports to the Sales Manager and General Manager.
Requirements
- At least 1 year of experience in customer service, reception, hospitality, automotive, or a related customer-facing role.
- Excellent customer service skills and a commitment to creating positive customer experiences.
- Professional telephone skills and confidence handling a high volume of inbound calls.
- High school graduate or equivalent.
- At least 18 years of age.
Responsibilities
- Greet customers and visitors in a warm manner.
- Answer incoming phone calls promptly and transfer calls efficiently.
- Respond to voicemails and job leads in a timely manner.
- Take clear, accurate messages and relay them to the appropriate team member.
- Keep the reception area organized and welcoming.
- Maintain accurate records of vehicles arriving at and departing from the facility.
- Perform scanning and other supportive administrative tasks.
- Support the team with other duties as needed.
Benefits
- Competitive pay
- Medical, dental, and vision plans
- Paid holidays and PTO
- Short- and long-term disability
- Paid life insurance
- 401(k) retirement plan
- Employee stock purchase plan
- Lithia Learning Center
- Vehicle purchase discounts
- Wellness programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
