Automotive Parts Specialist ~ Madison, WI

AUTO WARES INC GROUP • Madison, WI

7d • Onsite

About The Position

Auto-Wares Group of Companies is hiring a full-time Counterperson for its Bumper to Bumper team. The role focuses on helping customers identify automotive parts and solutions, providing accurate and efficient expertise, and supporting the store’s daily operations. The posting lists Madison, Wisconsin, in the title and job details, though the description also refers to a Bumper to Bumper team in Louisville, Kentucky.

The Counterperson works Monday through Friday, with Saturdays on rotation. Store hours are Monday through Friday, 7:30 a.m. to 6 p.m., and Saturday, 8 a.m. to 2 p.m. The position requires at least two years of experience in the automotive field, a valid driver’s license, and the ability to lift and carry up to 50 pounds with both arms. A pre-employment physical and drug test are required.

Requirements

• At least two years of experience in the automotive field.
• Customer-focused approach and strong communication skills.
• Must be at least 18 years old.
• Valid driver’s license.
• No major violations.
• If over 25 years old, no more than two moving violations in the past three years; if under 25, no more than two moving violations in the past five years.
• No more than one at-fault accident.
• Must comply with all physical requirements of the position, including a pre-employment physical and drug test.
• Ability to lift and carry up to 50 pounds with both arms.

Responsibilities

• Establish positive experiences with every customer interaction.
• Conduct work from a customer-focused perspective, providing efficient and accurate expertise.
• Finalize sales through phone calls, in-person communication, and other methods.
• Develop in-depth knowledge of the parts and services offered to customers.
• Support customer needs by offering all product options and exemplifying the company’s “Never Say No” values.
• Help store personnel maintain a clean and organized store appearance.
• Support daily store operations by processing returns and assisting newer store personnel.

Benefits

• Store training paths and store bonus opportunities.
• Paid time off and potential paid holidays.
• Health, dental, and vision plans.
• Employee assistance program.
• 401(k) with company match.
• Employee discounts, including cell phone plans and hotel room discounts.
• Continuing education and tuition reimbursement.
• Potential scholarships.
• Tuition discounts through the company’s relationship with Northwood University.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed