Counter Service

Genuine Parts Company • Long Island, NY

20d

About The Position

NAPA is hiring an Automotive Parts Specialist to provide and source parts for specialized equipment used by fleet customers. The role uses automotive parts knowledge to assist customers and NAPA team members, research and source the correct parts, and communicate parts availability. It requires a customer-focused, energetic approach in a fast-paced shop environment that may be located in an airport setting. Automotive parts experience is preferred, but willingness to learn is also considered. The position offers a starting hourly rate of $19.00.

Requirements

• Valid driver's license.
• Previous experience in a parts store or the automotive industry, or willingness to learn about automotive parts.
• High school diploma or GED.
• Excellent verbal and written communication skills.
• Strong listening skills and empathy for customers.
• Ability to work in or around an airport environment in a shop environment.

Nice To Haves

• Technical or trade school courses or degree.
• Background or passion in the automotive, heavy equipment, farm, diesel, marine, or dealership industries.
• Experience with airport ground support equipment.
• Knowledge of cataloging, parts sourcing, or inventory management systems.
• ASE certifications.

Responsibilities

• Provide and source parts for specialized equipment for fleet customers.
• Use parts knowledge to assist NAPA team members and answer customer questions.
• Provide outstanding customer service and interact with management and technicians.
• Ask appropriate questions to ensure the correct parts are researched and sourced.
• Inform customers about parts availability.

Benefits

• Medical, dental, and vision plans.
• 401(k) with company match.
• Paid vacation, personal days, holidays, and sick days.
• Paternal leave.
• NAPA employee discount.
• Employee stock purchase plan.
• Tuition reimbursement.
• Professional development opportunities and ongoing training.
• Wellness programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED