Automotive Parts Counter Trainee Associate

Berlin City Auto Group • South Portland, ME

9h • Onsite

About The Position

Berlin City Auto Group is hiring an Automotive Parts Counter Trainee to learn the dealership parts business through paid, hands-on training alongside experienced Parts Counter Associates. The trainee will learn to assist retail and wholesale customers, support Service Technicians, locate and order parts, and provide accurate product and pricing information. No previous automotive parts experience is required. As skills and knowledge grow, there is an opportunity to advance into a Parts Counter Associate position. The role is based at 227 Maine Mall Rd, South Portland, Maine.

Requirements

• Must be at least 18 years of age.
• Valid driver’s license and an acceptable motor vehicle record.
• Ability to successfully complete all pre-employment requirements.
• Authorization to work in the United States.
• Ability to lift and carry at least 25 pounds.
• Strong interest in building a career in the automotive industry.
• Customer-first attitude and professional communication skills.
• Dependability, punctuality, and a strong work ethic.
• Ability to learn quickly and follow established processes.
• Strong organization, attention to detail, and follow-through.
• Sense of urgency and ability to manage multiple priorities.
• Comfort using computers, tablets, and other technology.
• Ability to work effectively independently and as part of a team.
• Positive attitude, especially in a busy environment.

Nice To Haves

• Automotive, retail, warehouse, or customer service experience is helpful but not required.

Responsibilities

• Assist customers at the parts counter and over the phone to identify automotive parts and accessories.
• Learn to use electronic parts catalogs and dealership computer systems.
• Provide pricing, availability, and order-status information.
• Recommend related parts, accessories, and current specials when appropriate.
• Accurately pull purchased parts from inventory.
• Locate and order parts that are not in stock.
• Prepare orders for shipment, delivery, or customer pickup.
• Assist Service Technicians in identifying and obtaining parts needed for vehicle repairs.
• Maintain accurate order information and communicate updates promptly.
• Help keep the parts department clean, organized, and efficient.
• Build positive working relationships with customers, technicians, and dealership team members.

Benefits

• Paid, hands-on training.
• Clear career path with opportunities for increased responsibility and earning potential.
• Flexible scheduling.
• Paid time off that accrues from the first day.
• Medical, dental, vision, life, and disability insurance.
• 401(k) with employer contribution.
• Health and wellness reimbursement of up to $75 per month.
• Employee discounts.
• Recognition programs that reward outstanding performance.
• Supportive, team-oriented work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed