Automotive Parts Counter Associate

Elmhurst Acura Kia • Elmhurst, IL

3d • Onsite

About The Position

The Ed Napleton Automotive Group is hiring an Automotive Parts Counter Sales Associate at Napleton Elmhurst Acura/KIA. The role serves as a liaison for internal and external customers and promotes the sale of parts, labor, and accessories. The company is an automotive dealership group affiliated with more than 25 vehicle brands and over 50 dealerships across seven states, with more than 3,500 employees nationwide. The position offers growth opportunities in a fast-paced industry.

Requirements

• At least 1 year of experience in automotive parts.
• Ability to lift 100 pounds.
• Automotive knowledge.
• Excellent customer service skills.
• Valid driver's license.
• Willingness to undergo a background check in accordance with local laws and regulations.
• Must be at least 18 years old to comply with the company driving policy.

Responsibilities

• Greet customers, determine their needs, and provide excellent customer service and satisfaction.
• Establish a method of payment and handle parts telephone inquiries regarding purchases.
• Distribute parts to service technicians.
• Accept warranty parts and cores for return, and return warranty parts to the factory using the required marking and tagging procedures.
• Process pertinent documents and associated parts.
• Identify related parts needed for repair jobs.
• Advise customers or Service Consultants about parts stocking status.
• Maintain security of parts and paperwork in the Parts Department.
• Write purchase orders for parts and outside-supplier sublet work and obtain management approval.
• Use the computer system consistently and accurately to post sales and track lost sales.
• Provide the Parts Manager with information for special orders, emergency purchases, and lost sales.
• Maintain parts in the correct locations and bins.
• Keep the work and department areas clean, including helping remove garbage and boxes.
• Keep current with training and certification.
• Pull and stock parts inventory and conduct bin spot checks as directed.
• Receive money and cash out customers.
• Maintain good communication between Parts associates and other departments.
• Report issues to the department manager.

Benefits

• Pay of $22–$28 per hour, based on experience.
• Medical, dental, and vision insurance.
• 401(k).
• Paid vacation and sick time.
• Paid training.
• Discounts on products, services, and vehicles.
• Growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed