Automotive Parts Counter
About The Position
Key Scales Ford is seeking a team member for its parts department in Leesburg, Florida. The role provides service to parts clients and technicians, handles parts orders and inventory records, and helps keep parts areas clean, organized, and safe. The company describes its team members as a valuable resource and encourages growth through hard work, creativity, and teamwork. It is committed to honesty and integrity in conducting business. Key Scales Ford is an equal opportunity employer and prohibits discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Requirements
- Proven work experience as a retail sales associate, sales representative, or in a similar role, with a track record of achievements.
- Detail-oriented and able to work in a team.
- Familiarity with inventory procedures.
- Strong communication and interpersonal skills.
- Friendly and energetic personality with a customer-service focus.
- Ability to perform under pressure and address complaints in a timely manner.
- Availability to work flexible shifts.
- High school degree or GED.
Responsibilities
- Provide fast and courteous service to parts clients and technicians.
- Answer the telephone in accordance with dealership guidelines.
- Solicit orders or answer questions as appropriate.
- List and price parts on repair orders and/or counter tickets.
- Write purchase orders for parts from outside suppliers as required and obtain management approval.
- Input lost sales into the inventory control system.
- Provide information for special and emergency orders when a part is not in stock.
- Maintain records of special-order parts and notify the person responsible for each order.
- Maintain a customer back-order file.
- Keep special-order parts inventory clean and orderly.
- Keep warranty-return parts inventory clean and organized.
- Help scrap parts held for factory claims with the factory representative.
- Participate in conducting a perpetual inventory.
- Keep the work area clean, free of debris, and safe.
- Perform other duties and tasks as directed by management.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
