Automotive Parts Counter

Rairdon Auto Group•Monroe, WA

1d•$48,000 - $78,000•Onsite

About The Position

Rairdon Auto Group is hiring an experienced Parts Counter Representative for Dodge Chrysler Jeep of Monroe in Monroe, Washington. The role works in an established, well-stocked parts department serving internal and external customers. The position is full-time, Tuesday through Saturday, and offers a base salary plus commission, training, and opportunities for professional growth and advancement. Total annual compensation is listed as $48,000–$78,000, including a $3,000 monthly salary and monthly commission of 1%–2% of total parts department gross profit, subject to the pay plan. Benefits include insurance options, paid holidays, a 401(k) with match, and paid time off under the company’s policies. The Parts Counter Representative handles customer inquiries and parts sales, sources parts and related information using electronic catalogs and websites, quotes prices and availability, processes invoices and payments, places orders, fills orders from stock, and helps maintain accurate inventory. Applicants must have at least one year of dealership parts counter experience, a high school diploma or equivalent, general automotive knowledge, and the ability to meet the job’s stated physical requirements.

Requirements

At least one year of dealership parts counter experience.
At least 18 years of age.
High school diploma or equivalent.
Strong interpersonal and time management skills.
General automotive knowledge and familiarity with component terminology.
Experience using Microsoft Windows and Microsoft Outlook.
Ability to calculate figures and amounts, including discounts and percentages.
Ability to lift and carry objects weighing up to 50 pounds independently on flat surfaces, up stairs, and on ladders.
Must pass a background check and drug test.
Must be able to meet the physical requirements of the job.

Nice To Haves

FCA (Dodge, Chrysler, Jeep, or Chrysler) experience.
Proven sales leadership.
Strong customer service and communication skills.
Dependability and a desire to succeed.

Responsibilities

Provide high-level service to internal and external customers.
Communicate with staff and customers in a friendly and professional manner.
Respond to customer inquiries by phone, email, and in person.
Use electronic parts catalogs and websites to source parts, accessories, and information.
Provide accurate pricing and availability to retail, wholesale, and internal customers.
Generate parts invoices and collect payment.
Order parts, accessories, tires, and supplies from manufacturers and other suppliers.
Pull and fill orders from stock and conduct weekly bin checks to maintain inventory accuracy.
Locate out-of-stock parts from outside sources and submit emergency orders when necessary.
Replenish stocking shelves with inbound freight.

Benefits

Medical insurance
Vision insurance
Dental insurance
Voluntary short-term disability insurance
Voluntary accident insurance
Critical illness insurance
Hospital indemnity insurance
Six paid holidays after completion of the 90-day introductory period
401(k) plan with employer match, subject to introductory-period completion and eligibility requirements
Paid time off, including paid sick leave and additional annual PTO based on length of service