Automotive Parts Counter Associate

Elmhurst Acura Kia • Elmhurst, IL

4d • $22 - $28 • Onsite

About The Position

The Ed Napleton Automotive Group is hiring an Automotive Parts Counter Sales Associate at Napleton Elmhurst Acura/KIA. The role serves as a liaison for internal and external customers and promotes the sale of parts, labor, and accessories in a growing, fast-paced automotive dealership environment. The company operates more than 50 dealerships across seven states, represents over 25 vehicle brands, and has more than 3,500 employees.

Requirements

• At least 1 year of automotive parts experience.
• Ability to lift 100 pounds.
• Automotive knowledge.
• Excellent customer service skills.
• Valid driver's license.
• Willingness to undergo a background check in accordance with local law and regulations.
• Must be at least 18 years old to comply with the company driving policy.

Responsibilities

• Greet customers, determine their needs, and provide excellent customer service and satisfaction.
• Establish a method of payment.
• Handle telephone inquiries about parts purchases.
• Distribute parts to service technicians.
• Accept warranty parts and cores for return, and return warranty parts to the factory using the required marking and tagging procedures.
• Process relevant documents and associated parts.
• Identify related parts needed for repair jobs.
• Advise customers or Service Consultants about parts availability and stocking status.
• Maintain security of parts and paperwork in the Parts Department.
• Write purchase orders for parts and outside-supplier sublet work and obtain management approval.
• Use the computer system accurately to post sales and track lost sales.
• Provide the Parts Manager with information about special orders, emergency purchases, and lost sales.
• Maintain parts in their correct locations and bins.
• Keep the work area and department clean, including taking out garbage and boxes.
• Stay current on training and certification.
• Pull and stock parts inventory.
• Conduct bin spot checks as directed.
• Receive money and cash out customers.
• Maintain good communication between Parts associates and other departments.
• Report issues to the department manager.

Benefits

• Pay of $22–$28 per hour, based on experience.
• Medical, dental, and vision insurance.
• 401(k).
• Paid vacation and sick time.
• Paid training.
• Discounts on products, services, and vehicles.
• Growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed