Automotive Parts Counter Sales Associate - Chevrolet

Bergey's•Colmar, PA

3d•Onsite

About The Position

Bergey’s Inc. is a family-owned business that has served customers since 1924, with more than 50 locations and over 1,800 team members across Pennsylvania, Delaware, Maryland, and New Jersey. The company describes its work environment as welcoming, transparent, and forward thinking, and says it promotes employees’ personal and professional development. The Automotive Parts Counter Sales Associate sells parts to customers over the counter, through the shop, and by phone. The role is based at Bergey’s Chevrolet in Colmar, Pennsylvania, and is full-time.

Requirements

Valid driver’s license.
Successful completion of background checks and drug screening.

Nice To Haves

Ford parts or other dealer experience preferred.

Responsibilities

Assist retail and shop customers in selecting required parts in a friendly, professional, and efficient manner.
Inform customers about companion part requirements and specials, and expose them to the full product line.
Answer phone calls and provide price quotes and other information.
Review body shop estimates to ensure ordered parts are correct and pricing aligns with the estimate.
Provide a high level of service to internal and external customers.
Pull and fill orders from stock.
Notify the parts manager about out-of-stock parts or shop materials requiring immediate attention.
Locate out-of-stock parts from outside sources and submit emergency orders when necessary.
Notify the service advisor and customer when special-ordered parts arrive.
Notify the body shop when all parts have arrived and when they will be delivered.
Pull orders for delivery to the body shop, ensuring parts are tagged with customer names and job numbers.
Follow up on back-ordered parts.
Perform other tasks as assigned.