Automotive Parts Associate
About The Position
The Automotive Parts Associate supports CarMax’s service department by ensuring technicians and other customers have the correct parts for timely vehicle service. The role combines inventory accuracy, efficient parts allocation, customer service, and compliance with company requirements. The associate manages inventory and supplies, processes shipments and returns, assists with part identification, and maintains accurate documentation using CarMax systems. The position requires working effectively in a fast-paced environment, collaborating across departments, communicating clearly with customers and team members, and maintaining a clean and orderly work area. CarMax-provided training in all parts processes must be completed.
Requirements
- Ability to read, interpret, and accurately record data for inventory and transactions.
- Intermediate PC skills, including spreadsheet proficiency.
- Strong collaboration skills to work effectively across departments.
- Ability to manage multiple tasks in a fast-paced environment.
- Ability to lift up to 50 lbs and work on your feet for extended periods.
- Effective verbal communication skills for customer and team interactions.
- Completion of CarMax-provided training in all parts processes.
Responsibilities
- Identify and provide accurate parts for internal and external customers to ensure timely vehicle service.
- Receive, stock, and maintain inventory, including cycle counts and appropriate stocking levels.
- Process shipments and returns, including incorrect or defective parts, while ensuring vendor compliance.
- Control supplies to minimize waste and maintain cost efficiency.
- Allocate parts using CarMax systems to support workflow and accurate documentation.
- Deliver customer service through clear communication and problem-solving.
- Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.
Benefits
- Up to 48 hours of paid sick time per year, accrued per pay period, for eligible full-time hourly or commission/incentive-eligible associates.
- Between 80 and 200 hours of paid vacation time per year after a 90-day waiting period, depending on years of continuous service, for eligible full-time hourly or commission/incentive-eligible associates.
- Eight hours of pay for each of six scheduled paid holidays per year, plus one floating holiday, for eligible full-time hourly or commission/incentive-eligible associates.
- Holiday Premium Pay for eligible associates who work on a scheduled holiday due to business need.
- Full-time salaried associates receive paid time away with no specified limit as needed for sick time, vacation, bereavement, jury duty, holidays, and floating holidays, subject to manager approval.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
