Automotive Parts Associate

CarMax • Hillside, IL

5d • Onsite

About The Position

The Automotive Parts Associate supports the service department by ensuring technicians and other customers have the correct parts for vehicle service. The role manages inventory, assists with part identification, processes shipments and returns, controls supplies, and allocates parts through CarMax systems. It also involves customer service, accurate documentation, compliance with vendor requirements, and following Environmental, Health and Safety standards while keeping the work area clean and orderly. The position requires working in a fast-paced environment, managing multiple tasks, and lifting up to 50 pounds while standing for extended periods.

Requirements

• Ability to read, interpret, and accurately record data for inventory and transactions.
• Intermediate PC skills, including spreadsheet proficiency.
• Strong collaboration skills to work effectively across departments.
• Ability to manage multiple tasks in a fast-paced environment.
• Ability to lift up to 50 pounds and stand for extended periods.
• Effective verbal communication skills for customer and team interactions.
• Completion of CarMax-provided training in all parts processes.

Responsibilities

• Identify and provide accurate parts for internal and external customers to support timely vehicle service.
• Receive, stock, and maintain inventory, including cycle counts and appropriate stocking levels.
• Process shipments and returns, including incorrect or defective parts, while ensuring vendor compliance.
• Control supplies to minimize waste and maintain cost efficiency.
• Allocate parts using CarMax systems and maintain accurate documentation.
• Provide customer service through clear communication and problem-solving.
• Follow CarMax Environmental, Health and Safety requirements and maintain a clean, orderly work area.

Benefits

• Paid sick time: eligible full-time hourly or commission/incentive associates can accrue up to 48 hours per year.
• Paid vacation: eligible full-time hourly or commission/incentive associates receive 80 to 200 hours per year after a 90-day waiting period, depending on years of continuous service.
• Paid holidays: eligible full-time hourly or commission/incentive associates receive 8 hours of pay for each of six scheduled holidays per year, plus one floating holiday.
• Holiday Premium Pay for eligible associates who work on a scheduled holiday due to business need.
• Full-time salaried associates receive paid time away as needed for sick time, vacation, bereavement, jury duty, holidays, and floating holidays, subject to manager approval.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed