Automotive Parts Associate

CarMax•Austin, TX

About The Position

The Automotive Parts Associate supports CarMax’s service department by ensuring technicians and other customers receive accurate parts in a timely manner. The role manages inventory, assists with part identification, processes shipments and returns, controls supplies, and uses CarMax systems to allocate parts and document transactions. It also involves providing customer service, maintaining a clean and orderly work area, and following Environmental, Health and Safety requirements. CarMax provides training in its parts processes.

Requirements

  • Ability to read, interpret, and accurately record inventory and transaction data.
  • Intermediate PC skills, including spreadsheet proficiency.
  • Strong collaboration skills for working across departments.
  • Ability to manage multiple tasks in a fast-paced environment.
  • Ability to lift up to 50 pounds and work on your feet for extended periods.
  • Effective verbal communication skills for customer and team interactions.
  • Completion of CarMax-provided training in all parts processes.

Responsibilities

  • Identify and provide accurate parts for internal and external customers to support timely vehicle service.
  • Receive, stock, and maintain inventory, including conducting cycle counts and maintaining proper stocking levels.
  • Process shipments and returns, including incorrect or defective parts, in compliance with vendor requirements.
  • Control supplies to minimize waste and maintain cost efficiency.
  • Allocate parts using CarMax systems and maintain accurate documentation.
  • Provide customer service through clear communication and problem-solving.
  • Follow CarMax Environmental, Health and Safety requirements and maintain a clean, orderly work area.

Benefits

  • Paid sick time: up to 48 hours per year, accrued each pay period, for eligible full-time hourly or commission/incentive-eligible associates.
  • Paid vacation: 80 to 200 hours per year after a 90-day waiting period, depending on years of continuous service, for eligible full-time hourly or commission/incentive-eligible associates.
  • Six paid scheduled holidays per year, at eight hours of pay each, plus one floating holiday.
  • Holiday Premium Pay for eligible associates who work on a scheduled holiday due to business need.
  • Full-time salaried associates receive paid time away, with no specified limit, for needs including sick time, vacation, bereavement, jury duty, holidays, and floating holidays, subject to manager approval.
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