Automotive Parts Associate

CarMax•Austin, TX
•$17 - $27

About The Position

As an Auto Parts Associate at CarMax, you support the service department by ensuring technicians and other customers receive the correct parts. The role involves inventory management, parts identification, shipment and return processing, supply control, and accurate use of CarMax systems. You provide customer service, communicate with internal and external customers, and follow Environmental, Health and Safety requirements while maintaining a clean, orderly work area. CarMax provides training in its parts processes.

Requirements

  • Ability to read, interpret, and accurately record inventory and transaction data.
  • Intermediate PC skills, including spreadsheet proficiency.
  • Strong collaboration skills to work effectively across departments.
  • Ability to manage multiple tasks in a fast-paced environment.
  • Ability to lift up to 50 pounds and work on your feet for extended periods.
  • Effective verbal communication skills for interactions with customers and team members.
  • Completion of CarMax-provided training in all parts processes.

Responsibilities

  • Identify and provide accurate parts for internal and external customers to support timely vehicle service.
  • Receive, stock, and maintain inventory, including cycle counts and appropriate stocking levels.
  • Process shipments and returns, including incorrect or defective parts, in compliance with vendor requirements.
  • Control supplies to minimize waste and maintain cost efficiency.
  • Allocate parts using CarMax systems and maintain accurate documentation.
  • Provide customer service through clear communication and problem-solving.
  • Follow CarMax Environmental, Health and Safety requirements and maintain a clean and orderly work area.

Benefits

  • Paid sick time: up to 48 hours per year accrued each pay period for eligible full-time hourly or commission/incentive-eligible associates.
  • Paid vacation time: 80 to 200 hours per year after a 90-day waiting period, depending on years of continuous service, for eligible full-time hourly or commission/incentive-eligible associates.
  • Six paid scheduled holidays per year and one floating holiday for eligible full-time hourly or commission/incentive-eligible associates.
  • Holiday premium pay for eligible associates who work on a scheduled holiday due to business need.
  • Full-time salaried associates receive paid time away as needed for sick time, vacation, bereavement, jury duty, holidays, and floating holidays, subject to manager approval.
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